Provide Service Support as part of a team providing quality service delivery
Ensure Technicians PPM work is undertaken in-line with agreed timelines/ SLA's, PPM backlog is maintained at a realistic level and all Reactive Work is completed within acceptable timescales and SLA standards.
Completing all required documentation, job sheets and certificates
Checking completed work and documentation by Technicians and ensuring compliance with current legislation.
Deliver PPM relating primarily to Mechanical & Electrical Building Services Plant and System’s in-line with agreed programmes / SLA's in order to meet Client and Statutory Compliance.
Assist with supervision of sub-contractor works ensuring compliance and adherence to applicable H&S standards when required
Develop excellent working relationships with our client their staff or appointed representative through good customer service.
Costing and completing Reactive Works identified through PPM work undertaken when requested.
Deliver excellent service delivery by monitoring service performance, taking corrective action, when necessary, across the client’s premises and escalating to the site supervisor.
Requirements
electrical qualification
iosh
l8 training
city & guilds
18th edition
Level 2 or 3 Electrical Qualification
IOSH Working / Managing Safely Safe system of Work Procedure – PTW, RAMS,
L8 Training,
City & Guilds Part 1 & 2 / AM1 / AM2 (or equivalent qualifications)
18th Edition
Benefits
Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes.
25 Days Annual Leave, Plus Bank Holidays
Personal Wellbeing and Volunteer Days
Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice)
Salary £40k, Plus Over time, Onsite Parking Available, Call out Allowance (1 in 4)
Personal development programme
Full Uniform provided
Sick Pay
Pension with a leading provider and employer contribution
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Since 1921
Year Founded
The company traces its origins to 1921, reflecting a long history of growth and evolution in the engineering sector.
£650M Revenue
Annual Revenues
Consistently generates annual revenues in the range of £650 million, underscoring its significant presence in the market.
Over a Century
Years in Operation
With over 100 years of experience, the company has grown from a family-owned business into a national engineering leader.
Delivers complex, large-scale projects across the UK.
Work spans the full asset lifecycle, including engineering design, offsite manufacturing, and maintenance.
Projects include EV charging hubs, rail signalling systems, and critical infrastructure installations.
Specialisms cover rail, IT services, facilities management, energy, electric vehicles, and infrastructure.
Historic headquarters at Denton Hall blend heritage architecture with modern command centre capabilities.
Recognized for renowned apprenticeship schemes and a proprietary BIM portal showcasing digital expertise.
Culture + Values
We operate with integrity and honesty.
We put safety at the heart of everything we do.
We continuously improve and innovate.
We act with respect and fairness towards all people.
We build strong relationships with clients, partners, and suppliers.
We are committed to excellence and delivering quality results.
We work collaboratively as one team.
Environment + Sustainability
Net Zero by 2030
Net Zero Target
Aimed to achieve net-zero emissions by 2030.
50% Emissions Reduction
Carbon Emissions Reduction Target
Targeting a 50% reduction in carbon emissions from operations by 2025.
Zero Waste by 2025
Waste Management Goal
Committed to achieving zero waste sent to landfills by 2025.
Commitment to sourcing sustainable materials and services.
Continuous investment in renewable energy solutions.
Inclusion & Diversity
20%
Female Leadership Target
Strategic goal to increase female representation in leadership roles by 2025.
Gender parity in apprenticeship and trainee roles.
Established a Diversity and Inclusion Steering Group to drive change.
Implemented unconscious bias training for all employees.