Salesforce Administrator (ICT)

Description

• Monitor system performance, support any scheduled maintenance, and stay up-to-date with Salesforce updates to implement new features and ensure platform stability.
• Configure Salesforce objects, fields, page layouts, workflows, validation rules, and automation tools (e.g., Flow, Process Builder) to meet business requirements.
• Work with IT Project Analysts and subject matter experts to create, test, continuously improve and support Salesforce processes inline with best practice policies.
• Create and maintain custom reports and dashboards.
• Maintain user accounts, roles, profiles, and permissions
• Oversee data imports, exports, deduplication, and cleansing to ensure data accuracy, consistency, and compliance with data governance policies.
• Provide support and training to users to ensure effective use of Salesforce.

Requirements

We're proud to be a Mindful Employer, committed to mental health and wellbeing. We also hold the ‘Committed' Menopause Friendly Accreditation, recognising the importance of support in the workplace.

A basic DBS (Disclosure and Barring Service) check will be required for the successful candidate as part of the pre-employment process - Criminal Conviction Checks

• Right to work in the UK, visa sponsorship isn't available.
• Minimum of 2 days per week in the office - dependent on project delivery.
• Experience of Salesforce administration.
• Experience of working with customers to deliver technology change, demonstrating strong communications skills as well as the ability to be able to determine how best to meet the customers needs.
• Demonstratable problem solving skills and analytical thinking that show how you translate customer requirements into an effective Salesforce solution.
• Attention to detail and data integrity, ensuring high-quality data management practices and adherence to data governance standards.

Benefits

Based in Bradford, a city known for its rich cultural diversity, we serve vibrant communities. As a social housing provider, we're passionate about making a real difference by providing safe, affordable homes and improving lives.

• Local gym membership discounts.
• Social Housing Pension Scheme with up-to 10% employer contribution
• A team of trained Mental Health First Aiders who are available for colleagues to contact for support
• Option to buy and sell annual leave
• Salary ranges from £41,562 up-to £46,202 depending on experience
• Our Hub: our wellbeing and benefits site, with exclusive access to discounts and savings (at over 800 retailers)
• Training, development, and qualification opportunities
• Corporate health scheme membership
• Cycle to work scheme
• 28 days annual leave that increases with service plus bank holidays
• Access to an Employee Assistance Programme

Training + Development

Interview process

Visa Sponsorship

Security clearance