2026 Internship Program: Customer Experience Intern at Toll Brothers in Fort Washington, PA | Kablio

Role

Description

product curation

content optimization

feedback analysis

training development

user research

web testing

Curate and organize product listings for digital platforms.
Optimize presentation of content to customers.
Analyze customer feedback from surveys and other sources to understand insights and communicate themes.
Develop training materials and presentations for Toll Brothers employees.
Conduct customer and/or employee research: (e.g. surveys, focus groups, one on one interviews, website usability research).
Test customer-facing web applications, and ensure quality of content on customer-facing web applications.

Requirements

work ethic

detail oriented

analytic skills

ai prompting

communication

quick learner

Strong work ethic and attention to detail
Solid analytic skills, including familiarity with AI prompt engineering
Excellent verbal and written communication skills
Able to grasp new concepts quickly

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

$10B Revenue

Annual Revenue

The company generates significant annual revenue, reflecting its strong market presence and robust operations.

130K Homes

Homes Delivered

Over 130,000 homes have been delivered to customers, showcasing the company's extensive reach and dedication to quality living spaces.

$1B Liquidity

Cash Liquidity

Maintaining strong financial health, the company holds over $1 billion in cash liquidity, ensuring stability and growth opportunities.

Top Fortune Rankings

Industry Recognition

The company has achieved consistent top rankings on Fortune's Most Admired list, underscoring its reputation for excellence and innovation.

Founded in 1967 by brothers with a vision for upscale living in suburban Philadelphia.
Expanded through the 1990s into a national brand, building in over 60 markets across 24 states.
Specializes in single-family estates, townhomes, condos, urban mid/high‑rise, active‑adult and student housing.
Operates across the entire homebuilding lifecycle—from land development and mortgage to architecture and insurance.
Known for pioneering luxury master‑planned and resort‑style golf communities alongside custom smart‑home integrations.
Serves both high‑end and 'affordable luxury' buyers, with millennials increasingly among first‑time buyers.

Culture + Values

Integrity – Doing the right thing, even when no one is watching.
Customer Focus – We are committed to providing our customers with exceptional quality, service, and value.
Innovation – We strive for continuous improvement in everything we do, embracing new ideas and technologies.
Teamwork – Working together to achieve a common goal with respect and cooperation.
Excellence – We set high standards and strive to exceed them in every aspect of our business.

Environment + Sustainability

2050

Net Zero Goal

Aiming for net zero greenhouse gas emissions across their operations.

Aim to reduce energy consumption and use renewable energy sources across operations.
Focus on building energy-efficient homes with sustainability initiatives like ENERGY STAR certification.
Use environmentally friendly construction materials and methods to reduce waste and carbon footprint.
Integrate water-saving technologies, such as low-flow plumbing fixtures, in new developments.

Inclusion & Diversity

is committed to fostering a diverse and inclusive workplace where all employees feel valued and respected.
aims for gender balance in leadership roles and workforce diversity in hiring and promotions.
track and report diversity data, including gender statistics, to measure progress on diversity goals.
has launched initiatives to increase recruitment and retention of women in construction and leadership roles.

Articles

Careers at Toll Brothers

LinkedIn - Toll Brothers

Company

Overview

$10B Revenue

Annual Revenue

The company generates significant annual revenue, reflecting its strong market presence and robust operations.

130K Homes

Homes Delivered

Over 130,000 homes have been delivered to customers, showcasing the company's extensive reach and dedication to quality living spaces.

$1B Liquidity

Cash Liquidity

Maintaining strong financial health, the company holds over $1 billion in cash liquidity, ensuring stability and growth opportunities.

Top Fortune Rankings

Industry Recognition

The company has achieved consistent top rankings on Fortune's Most Admired list, underscoring its reputation for excellence and innovation.

Founded in 1967 by brothers with a vision for upscale living in suburban Philadelphia.
Expanded through the 1990s into a national brand, building in over 60 markets across 24 states.
Specializes in single-family estates, townhomes, condos, urban mid/high‑rise, active‑adult and student housing.
Operates across the entire homebuilding lifecycle—from land development and mortgage to architecture and insurance.
Known for pioneering luxury master‑planned and resort‑style golf communities alongside custom smart‑home integrations.
Serves both high‑end and 'affordable luxury' buyers, with millennials increasingly among first‑time buyers.

Culture + Values

Integrity – Doing the right thing, even when no one is watching.
Customer Focus – We are committed to providing our customers with exceptional quality, service, and value.
Innovation – We strive for continuous improvement in everything we do, embracing new ideas and technologies.
Teamwork – Working together to achieve a common goal with respect and cooperation.
Excellence – We set high standards and strive to exceed them in every aspect of our business.

Environment + Sustainability

2050

Net Zero Goal

Aiming for net zero greenhouse gas emissions across their operations.

Aim to reduce energy consumption and use renewable energy sources across operations.
Focus on building energy-efficient homes with sustainability initiatives like ENERGY STAR certification.
Use environmentally friendly construction materials and methods to reduce waste and carbon footprint.
Integrate water-saving technologies, such as low-flow plumbing fixtures, in new developments.

Inclusion & Diversity

is committed to fostering a diverse and inclusive workplace where all employees feel valued and respected.
aims for gender balance in leadership roles and workforce diversity in hiring and promotions.
track and report diversity data, including gender statistics, to measure progress on diversity goals.
has launched initiatives to increase recruitment and retention of women in construction and leadership roles.

Articles

Careers at Toll Brothers

LinkedIn - Toll Brothers