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Sr. Maintenance Supervisor
Essex Property Trust
The Sr. Maintenance Supervisor is responsible for overseeing and directing a team of maintenance technicians, managing maintenance budget, and ensuring that all maintenance activities comply with relevant regulations.
16d ago
$81,000 - $114,000
Experienced (8-12 years), Expert & Leadership (13+ years), Intermediate (4-7 years)
Full Time
Ventura, CA
Field
Company Size
1,715 Employees
Service Specialisms
Property Management
Property Development
Real Estate Investment
Leasing
Construction Services
Sector Specialisms
Residential
Apartment Communities
Property Management
Development
Redevelopment
Capital Preservation
Asset Management
Business Planning and Control
Role
What you would be doing
preventive maintenance
repairs management
budget management
team supervision
maintenance records
emergency response
- Decisions made with thorough understanding of procedures, company policies, and business practices to achieve general results and deadlines. Responsible for setting work unit and/or project deadlines. Errors in judgment may cause short-term to long-term impact to department.
- Implement and manage a preventive maintenance schedule to ensure all systems and equipment (HVAC, plumbing, electrical, etc.) are functioning properly and to prevent future issues.
- Work within the maintenance budget, ensuring that repairs and maintenance are conducted cost-effectively. Participate in the budgeting and forecasting process with the Community Manager or General Operations Manager.
- Perform and oversee repairs on various property systems and equipment, addressing issues as they arise. Respond to and prioritize work orders submitted by residents, ensuring timely and effective resolution of maintenance issues.
- Maintain accurate records of maintenance activities in SightPlan and applicable trackers, including work orders, inspections, and repairs. Provide regular updates to property management on the status of maintenance activities, including any significant issues or trends.
- Be available for after-hours emergencies, ensuring that critical repairs are handled promptly.
- Implement and enforce safety procedures for the maintenance team to prevent accidents and injuries. Ensure that maintenance activities comply with OSHA, other safety regulations and ensure that all maintenance equipment and tools are properly maintained and in good working order.
- Effectively manages personnel throughout their employment lifecycle, i.e., selection through separation. This includes candidate selection, career planning and development, accountability and performance management, and recognition. Provide on-the-job training for maintenance staff and ensure they are knowledgeable about property systems and maintenance procedures.
- Conduct regular inspections of the property, including common areas, buildings, and equipment, to identify any maintenance needs or safety hazards. Ensure that the property complies with all relevant local, state, and federal regulations, particularly regarding safety and building codes.
- Assist internal stakeholders in managing property improvement projects, ensuring they are completed on time, within budget, and to the required standards.
- Coordinate with internal stakeholders, external vendors and contractors for specialized repairs, maintenance services, or large projects. Ensure that work is completed according to specifications and within budget.
- Supervise and direct a team of maintenance technicians, assigning tasks, and ensuring that work is completed efficiently and to a high standard.
- Maintains the highest level of customer service for prospects, residents, vendors, and corporate departments. Interact with residents in a professional manner, addressing maintenance concerns and ensuring their satisfaction with the services provided.
- Provides formal supervision to associates within a single functional or operational area. Recommends staff recruitment, selection, promotion, advancement, corrective action and termination. Plans and monitors appropriate staffing levels and utilization of labor, including overtime. Prepares and delivers performance appraisal for staff. Mentors and coaches team members to further develop competencies. Leads by example and models behaviors that are consistent with Essex's values.
What you bring
property management
communication skills
hvac
problem solving
supervision
repair experience
- Occasional to frequent travel to various properties. Minimal travel may be required for occasional meetings, training, or conferences.
- Ability to utilize a personal smart device for apps related to property operations and communication. General understanding of the Microsoft Suite, property management software
- Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information.
- Operates in a fast-paced work setting both indoor and outdoor. Requires the ability to multitask and adapt quickly to changing priorities. May involve tight deadlines and high-energy work situations.
- HVAC and/or CPO license preferred.
- High school diploma or GED equivalent. 5+ years of property management industry or related experience.
- This role demands availability for five days each week, with the potential for including weekends in the schedule as necessary. This position may require driving between community sites and reliable means of transportation during working hours or on-call is required
- Problems are varied and non-routine, and require detailed information gathering, analysis, and investigation to understand the problem. Problems are solved using knowledge and skills, general precedents and practices.
- Ability to read, write, and speak English. Proven organizational and time management skills and ability to supervise 2 or more associates
- Proficient knowledge of electrical, plumbing, and appliance repair with hands-on experience. Knowledge of environmental/industrial hazards (i.e., asbestos, lead, mold, radon) as they apply to residential housing
- Involves frequent interaction with clients or customers. Requires effective communication skills and a professional demeanor. Work environment may include client offices, meeting rooms, or other external locations.
- Involves frequent standing, walking, and occasional bending. Requires the ability to lift moderate-weight objects (up to 50 pounds). May involve physical activities such as climbing stairs or operating machinery.
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Interview process
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Security clearance- criminal background check required
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Company
Overview
$16B Merger
Landmark Acquisition
Completed a major merger in 2014, significantly expanding the company's portfolio and marking a pivotal moment in its growth strategy.
$1.67B Revenue
2023 Financial Performance
Achieved substantial revenue in 2023, reflecting strong performance across its multifamily housing division.
$405M Net Income
Profit Milestone
Generated significant net income in 2023, showcasing profitability despite market challenges.
250+ Properties
Extensive Portfolio
Manages a large portfolio of multifamily apartment communities, primarily concentrated in high-demand West Coast markets.
- Founded in 1971 and became a NYSE-listed REIT in 1994, evolving from a small real estate company to a major player in the real estate sector.
- Focuses on multifamily apartment communities, concentrating on supply-constrained West Coast markets.
- Typical projects include coastal suburban and urban apartment communities, often featuring flexible leases and premium amenities.
- Recognized as a leader in multifamily residential properties along the Pacific Coast.
- We value long-term relationships, integrity, and a commitment to excellence.
- We create opportunities for our employees to grow and succeed.
- We focus on delivering exceptional value to our customers, shareholders, and communities.
- We believe in teamwork and collaborate to achieve common goals.
- We embrace innovation to enhance our operations and business processes.
2050
Net Zero Target Year
Commitment to achieving Net Zero carbon emissions by this year.
- Integrates sustainable practices into all stages of development and property management.
- Emphasizes energy efficiency and reduction of greenhouse gas emissions.
- Recognized for sustainability leadership, including certifications like LEED.
- Focuses on water conservation and waste reduction in their properties.
50% Women
Leadership Diversity
The workforce includes women in key leadership roles.
- Has set clear goals for increasing gender diversity at all levels of the organization.
- Has focused efforts on closing gender pay gaps within the company.
- Tracks diversity metrics and implements programs to create an inclusive work environment.
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