Quality Assurance Manager - Notional at Acuity International in Portland, OR | Kablio

Role

Description

compliance audits

quality assurance

data analysis

incident investigation

accreditation support

safety liaison

Serve as liaison with ICE Office of Detention Oversight (ODO), Office of Professional Responsibility (OPR), and other oversight entities.
Ensure compliance with OSHA, DHS, and other relevant safety standards.
Collaborate with department heads to resolve deficiencies and implement corrective actions.
Maintain records and documentation related to safety activities, inspections, and incidents.
Develop, implement, and monitor quality assurance policies and procedures across all departments.
Train staff on quality assurance protocols, compliance requirements, and best practices.
Maintain documentation of audits, inspections, and compliance reports.
Promote a culture of accountability, transparency, and continuous improvement.
Conduct regular audits and inspections to assess compliance with ICE detention standards.
Lead internal investigations related to service complaints, safety incidents, or non-compliance.
Support accreditation and certification efforts, including PREA and other federal programs.
Analyze operational data and incident reports to identify trends and areas for improvement.
Work is performed in a secure detention facility.
Coordinate with facility management and security teams to address safety concerns.

Requirements

incident tracking

cmq/oe

chst

ssbi clearance

bilingual

3-5 years

Experience with incident tracking systems and quality management software.
Quality certification such as Certified Manager of Quality – Organizational Excellence (CMQ/OE) through American Society of Quality.
Excellent analytical, organizational, and communication skills.
Ability to travel
3–5 years of safety and quality management experience in corrections or command center environments.
Ability to ascend/descend stairs
Strong knowledge of ICE detention standards, federal regulations, and audit procedures.
Must be a US citizen or permanent resident, Resided in the US for 3 years in the past 5 years.
Safety certification such as the Construction Health and Safety Technician (CHST) or Occupational Health and Safety Technician (OHST) through Board of Certified Safety Professionals.
Has undergone a federal investigation at the level of Tier 2 or higher; has been granted favorable suitability/eligibility and has not had a break in service for more than 24 months.
Ability to lift up to 30 lbs.
May require availability for evening, weekend, and on-call hours.
Bilingual (English/Spanish or other relevant languages)
DHS SSBI clearance or eligibility to obtain one.
Must be at least 21 years of age.
Exposure to operational emergencies and sensitive investigations.
CPR/First Aid certification
Bachelor’s degree in Criminal Justice, Public Administration, Quality Management, or related field.
DHS or ICE experience

Benefits

Position contingent upon successful contract award.

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

requires dhs ssbi clearance or eligibility
must have tier 2 or higher federal investigation suitability

Company

Overview

2021 Formation

Year of establishment

The company emerged in 2021 through the merger of five legacy firms to unify expertise under one banner.

30+ Countries

Global reach

Supports long-standing contracts with U.S. Department of Defense and Department of Energy across multiple countries.

Merges cutting-edge technology (cloud, cyber, AI) to standardize and scale high-risk operations globally.
Serves sectors like defense, diplomacy, energy cleanup, humanitarian response, and critical infrastructure operations.
Offers expert services in disaster-zone base operations, environmental remediation, healthcare in austere environments.
Specializes in occupational medicine, emergency response, construction/program management, and security.
Delivers mission-critical services to government and commercial clients worldwide.

Culture + Values

Integrity: We hold ourselves to the highest standards of professionalism, accountability, and transparency.
Innovation: We continuously pursue new and creative solutions to meet the needs of our clients.
Collaboration: We foster a collaborative environment where diverse perspectives are valued and respected.
Excellence: We are committed to delivering high-quality results that exceed client expectations.
Agility: We embrace change and are flexible in our approach to meet evolving demands and challenges.

Environment + Sustainability

2030

Net Zero Commitment

Target year for achieving net zero emissions.

Focus on minimizing environmental footprint by improving energy efficiency, reducing waste, and promoting sustainable practices across all operations.
Sustainability efforts include promoting renewable energy and enhancing supply chain sustainability.
Implemented green initiatives such as waste reduction programs, resource conservation, and eco-friendly packaging.

Inclusion & Diversity

40% Women in Leadership

Gender Diversity in Leadership Roles

Reflects the percentage of women holding leadership positions within the organization, demonstrating progress toward gender equality.

Fosters a culture where every individual is valued for their unique perspectives and contributions.
Has set clear goals for increasing gender diversity within leadership roles and across the organization.
Has established diversity recruitment programs to enhance workforce diversity and ensure equal opportunities for all employees.

Articles

Careers

Global Presence

Our Services

Role

Description

compliance audits

quality assurance

data analysis

incident investigation

accreditation support

safety liaison

Serve as liaison with ICE Office of Detention Oversight (ODO), Office of Professional Responsibility (OPR), and other oversight entities.
Ensure compliance with OSHA, DHS, and other relevant safety standards.
Collaborate with department heads to resolve deficiencies and implement corrective actions.
Maintain records and documentation related to safety activities, inspections, and incidents.
Develop, implement, and monitor quality assurance policies and procedures across all departments.
Train staff on quality assurance protocols, compliance requirements, and best practices.
Maintain documentation of audits, inspections, and compliance reports.
Promote a culture of accountability, transparency, and continuous improvement.
Conduct regular audits and inspections to assess compliance with ICE detention standards.
Lead internal investigations related to service complaints, safety incidents, or non-compliance.
Support accreditation and certification efforts, including PREA and other federal programs.
Analyze operational data and incident reports to identify trends and areas for improvement.
Work is performed in a secure detention facility.
Coordinate with facility management and security teams to address safety concerns.

Requirements

incident tracking

cmq/oe

chst

ssbi clearance

bilingual

3-5 years

Experience with incident tracking systems and quality management software.
Quality certification such as Certified Manager of Quality – Organizational Excellence (CMQ/OE) through American Society of Quality.
Excellent analytical, organizational, and communication skills.
Ability to travel
3–5 years of safety and quality management experience in corrections or command center environments.
Ability to ascend/descend stairs
Strong knowledge of ICE detention standards, federal regulations, and audit procedures.
Must be a US citizen or permanent resident, Resided in the US for 3 years in the past 5 years.
Safety certification such as the Construction Health and Safety Technician (CHST) or Occupational Health and Safety Technician (OHST) through Board of Certified Safety Professionals.
Has undergone a federal investigation at the level of Tier 2 or higher; has been granted favorable suitability/eligibility and has not had a break in service for more than 24 months.
Ability to lift up to 30 lbs.
May require availability for evening, weekend, and on-call hours.
Bilingual (English/Spanish or other relevant languages)
DHS SSBI clearance or eligibility to obtain one.
Must be at least 21 years of age.
Exposure to operational emergencies and sensitive investigations.
CPR/First Aid certification
Bachelor’s degree in Criminal Justice, Public Administration, Quality Management, or related field.
DHS or ICE experience

Benefits

Position contingent upon successful contract award.

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

requires dhs ssbi clearance or eligibility
must have tier 2 or higher federal investigation suitability

Company

Overview

2021 Formation

Year of establishment

The company emerged in 2021 through the merger of five legacy firms to unify expertise under one banner.

30+ Countries

Global reach

Supports long-standing contracts with U.S. Department of Defense and Department of Energy across multiple countries.

Merges cutting-edge technology (cloud, cyber, AI) to standardize and scale high-risk operations globally.
Serves sectors like defense, diplomacy, energy cleanup, humanitarian response, and critical infrastructure operations.
Offers expert services in disaster-zone base operations, environmental remediation, healthcare in austere environments.
Specializes in occupational medicine, emergency response, construction/program management, and security.
Delivers mission-critical services to government and commercial clients worldwide.

Culture + Values

Integrity: We hold ourselves to the highest standards of professionalism, accountability, and transparency.
Innovation: We continuously pursue new and creative solutions to meet the needs of our clients.
Collaboration: We foster a collaborative environment where diverse perspectives are valued and respected.
Excellence: We are committed to delivering high-quality results that exceed client expectations.
Agility: We embrace change and are flexible in our approach to meet evolving demands and challenges.

Environment + Sustainability

2030

Net Zero Commitment

Target year for achieving net zero emissions.

Focus on minimizing environmental footprint by improving energy efficiency, reducing waste, and promoting sustainable practices across all operations.
Sustainability efforts include promoting renewable energy and enhancing supply chain sustainability.
Implemented green initiatives such as waste reduction programs, resource conservation, and eco-friendly packaging.

Inclusion & Diversity

40% Women in Leadership

Gender Diversity in Leadership Roles

Reflects the percentage of women holding leadership positions within the organization, demonstrating progress toward gender equality.

Fosters a culture where every individual is valued for their unique perspectives and contributions.
Has set clear goals for increasing gender diversity within leadership roles and across the organization.
Has established diversity recruitment programs to enhance workforce diversity and ensure equal opportunities for all employees.

Articles

Careers

Global Presence

Our Services