Senior Manager, Enterprise Applications - PropTech experience preferred (Yardi, RealPage, Appfolio, etc)

Description

• Ensure system uptime and closely coordinate with third parties as required to ensure system availability
• Maintain full awareness of project statuses, assigned resources, issues and budget implications
• Coordinate with vendors on statements of work
• Coordinate system upgrades and implementations. Drive best practices in utilization of accounting systems.
• Organize and support kick-off meetings, design workshops and status updates
• Understand use of SQL script and continuously improve the reporting possibilities utilizing YSR reports. Assist in the development of necessary reports to meet business requirements.
• Develop relationships with and collaborate with Welltower operators
• Ensure program/project-related risks are managed and communicated to stakeholders
• Lead project staff, including training and providing input to performance evaluations
• Take a lead role in implementation efforts for future Yardi modules
• Participate and/or lead vendor evaluation and selection efforts with costs/benefits in mind
• Support the completion of project deliverables
• Provide technology, process, and data solutions to support the growth of the Operator and Welltower
• Lead and understand the system security design including permissions, menus, and security for Yardi Application, based on best practices and working directly with internal audit to ensure compliance.
• Create project proposals in coordination with internal clients and present to Project Management Office
• Act as the technical leader for all aspects of the Yardi Voyager system across the organization. Plan, design and implement Yardi solutions that address current and future business needs and real estate industry best practices.
• Ensure user support issues and questions are being addressed in a timely manner
• Support project prioritization including Project Management Office efforts; maintain enterprise project priority and status
• Provide strategic direction, resource allocation, performance feedback, and career development support.
• Coordinate enhancements, upgrades, patches, and testing to Yardi and Yardi modules according to established change management processes and procedures
• Organize and execute on system testing and training plans
• Work closely with internal and external stakeholder to identify process and technology improvements
• Develop business cases to quantify costs and benefits of a project
• Foster a culture of accountability, innovation, and results-oriented execution.
• Manage, mentor, and develop a high-performing team of Yardi analysts and project managers.
• Research, analyze and resolve software issues with support team and Yardi directly. Manage process to assist end-users with technical support. Monitor system stability and use to ensure a high level of reliability and efficiency
• Track and communicate project results through both quantitative KPIs and qualitative user feedback
• Continuously stay up to date with Yardi system changes and updates to ensure knowledge of business systems is globally understood and improved functionality is utilized.
• Provide input on the system roadmap for future years
• Ensure alignment between Welltower internal departments and operator leadership
• Develop strong relationships with internal stakeholders to ensure needs are being addressed
• Collaborate with Internal and External Stakeholder groups
• Identify baseline KPIs and quantitative goals of a project
• Communicate with project stakeholders, organizational leaders, and operator contacts
• Lead integrations with ancillary systems using modern integration tools such as APIs and the use of the Yardi ETL tool, where appropriate.
• Monitor and manage project spend and internal resource hours
• Consult with external and internal business partners to clarify and define business challenges, goals, scope, and requirements
• Responsible for end-to-end program or project management, demonstrating ownership of the entire process

Requirements

• 8+ years of experience in enterprise systems, consulting, finance technology, or IT project management.
• Experience designing, implementing and supporting integrations including Yardi ETL and more modern API integrations
• Bachelor’s degree in Information Systems, Computer Science, Finance, Accounting, or related field required.
• Experience designing and troubleshooting workflows
• PMP certification or equivalent preferred.
• Functional understanding of accounting processes, financial reporting, and compliance standards.
• Master’s degree in Business, Technology, or related discipline preferred.
• Experience with the following Yardi products/modules: Voyager, Payscan, Commercial Management, Investment Accounting, Job Cost, Facility Manager, Commercial Café Tenant Portal, Construction Manager, Utility Manager and Deal Manager, Loan and Debt Manager, Forecast Manager, Document Manager and the Yardi Senior Housing module.
• Experience in real estate, seniors housing, or multifamily housing preferred.
• Experience with security design and troubleshooting
• Schema and tables
• Project Identification and Due Diligence
• Experience with ticket management systems
• Proven leadership of enterprise application teams and strategic initiatives.
• Experience writing SQL database queries; preferred experience in understanding Yardi databases
• Deep experience managing complex ERP implementations and system portfolios.

Benefits

• Competitive Base Salary + Annual Bonus
• Employer-matching 401(k) Program + Profit Sharing Program
• Student Debt Program – we’ll contribute up to $10,000 towards your student loans!
• Comprehensive and progressive Medical/Dental/Vision options
• Professional Growth
• Tuition Assistance Program
• Employee Stock Purchase Program – purchase shares at a 15% discount
• Generous Paid Time Off and Holidays

Training + Development

Interview process

Visa Sponsorship

Security clearance