Panther Residential Management
Dedicated multifamily apartment asset manager delivering tailored strategies and customer‑focused living experiences.
12 hours ago
Junior (1-3 years), Expert & Leadership (13+ years)
Full Time
Kissimmee, Florida, United States
Onsite
Company Size
120 Employees
Service Specialisms
Sector Specialisms
Description
lead management
property tours
lease closures
marketing
data entry
compliance audit
The Resident Leasing Associate is responsible for directly engaging prospective and current residents to maximize occupancy and revenue. The role encompasses the full sales cycle, including marketing, lead management, tours, closures, and delivering exceptional customer service.
Key duties include responding to internet leads, conducting property tours, leasing apartments, and promoting the property’s products and services. The associate must maintain thorough product knowledge, manage leasing data, prepare lease paperwork, and ensure units are ready for move‑in.
- Respond to internet leads and prospect calls, conduct property tours, and close lease agreements.
- Market the community using established sales strategies to increase traffic and achieve occupancy targets.
- Maintain accurate leasing and prospect data, and complete required paperwork and computer entries.
- Deliver resident gifts, inspect units for move‑ins, and assist with planning resident events.
- Audit lease and renewal files for compliance and submit bonuses to the Community Manager.
Requirements
customer service
communication
teamwork
high school
driver's license
flexibility
Success in this position relies on strong competencies such as customer service, effective oral and written communication, teamwork, strategic thinking, and professionalism. The associate is also expected to uphold diversity, ethics, safety procedures, and adaptability in a fast‑paced environment.
Applicants must have at least a high school diploma or GED, a valid driver’s license, and the ability to work any day of the week, including on‑call and overtime as needed. Physical requirements involve regular sitting, standing, walking, and occasional lifting of up to 20 lb, with reasonable accommodations available.
- Demonstrate strong customer service, communication, and teamwork skills while upholding diversity and ethical standards.
- Possess high school diploma/GED, valid driver’s license, and personal vehicle for job duties.
- Ability to work any day of the week, including on‑call, overtime, and occasional weekend shifts.
- Meet physical demands of regular standing, walking, and lifting up to 20 lb.
Benefits
Employees receive a comprehensive benefits package that includes health, dental and vision insurance, company‑paid life and disability coverage, a 401(k) plan with matching contributions, paid time off, holidays, and company‑provided apparel.
- Receive health, dental, vision insurance; company‑paid life and disability coverage; 401(k) match; 15 days PTO + 2 personal days; observed holidays; and company‑provided apparel.
Training + Development
Interview process
Visa Sponsorship
Security clearance
Overview
6,000 Apartment Units
Developed or Acquired
The company has developed, acquired, or repositioned over 6,000 apartment units across the southeastern U.S., reflecting significant growth in their portfolio.
- Founded in 2009 in Boston, the company has grown into a vertically integrated firm managing acquisition, development and operations of multifamily communities.
- Since inception it has developed, acquired or repositioned over 6,000 apartment units across more than 19–21 communities in the Southeastern U.S., with transaction volume over $1 billion.
- Typical projects include garden‑style and mid/high‑rise apartment communities in states like Georgia, Florida, South Carolina, Tennessee and Massachusetts.
- The in‑house property management team focuses on branding, pricing, leasing, maintenance and expense controls to maximize asset value.
- They combine acquisitions, development and operational management under one roof to provide streamlined ownership solutions.
Culture + Values
- We value integrity and are committed to maintaining the highest ethical standards in all our interactions.
- We emphasize teamwork and collaboration across all levels of the organization.
- We foster an environment where innovation and creativity thrive.
- We believe in providing opportunities for growth and development for all employees.
- We are committed to providing exceptional service to both our clients and residents.
- We operate with transparency and accountability in everything we do.
Environment + Sustainability
Net-zero by 2050
Carbon Emissions Target
Aim to achieve zero net carbon emissions across all operations by the year 2050.
- Reducing carbon emissions across all properties
- Energy efficiency improvements and green building standards
- Sustainable practices in water and waste management
- Investing in renewable energy and energy-saving technologies
Inclusion & Diversity
- We have implemented initiatives to ensure equal opportunities for all employees.
- Our leadership team is focused on increasing gender diversity within the company.
- We track and analyze gender-related data to ensure equitable representation.
- We provide ongoing training and resources to promote an inclusive work environment.