Service (Maintenance) Specialist

Description

• Monitor and maintain tools.
• Paint and/or wallpaper assigned areas and perform minor repairs to applicable areas.
• Serve as a key contact between community leaders, operations managers, general managers, and tenants.
• Assist tenant and emergency personnel in swift and careful evacuations when appropriate.
• Remove debris from the building and grounds.
• Perform assigned duties as prescribed in safety manuals.
• Promptly respond to all emergency situations, fire alarms, and natural catastrophes.
• Perform preventative maintenance on:
• Clean up vacant areas.
• Apply current knowledge or devise creative solutions to proactively resolve issues.
• Communicates regularly with management, vendors, equipment repair, maintenance, and tenants for day-to-day operational issues.
• Participate in after hours on-call programs.
• May be responsible for snow removal such as shoveling snow and de-icing walkways, etc, depending on the property and need.
• Select and monitor service providers to ensure services delivered are the most effective and efficient for the property.
• Maintain the environmental conditions of spaces to ensure the tenant and common space environments are acceptable for optimum use.
• Utilize any tools and/or processes implemented by the organization to assure adherence to quality standards.
• Provide backup for Community Porter.
• Participate in continuous improvement/quality initiatives and identify improvements to, and/or develop new, products, services, or processes to result in the discovery of more efficient and effective methods and/or new offerings.
• Maintain accurate levels of inventory related to the building’s mechanical systems to ensure optimum levels of inventory are on hand and readily accessible when needed.
• Perform minor carpet repairs.
• Assist and/or back up coworkers.
• Service and monitor the HVAC equipment.
• Change light bulbs, service flush valves, clean mechanical rooms, and plunge toilets.
• Provide assistance to the Community Leader to ensure that tenant improvements are accurate and address concerns with appropriate contact, such as construction or tenant.
• Perform minor and major HVAC maintenance, such as replacing motors and bearings.
• Perform general building preventative maintenance to ensure equipment is safe and effective for use, and down time with equipment meets or exceeds established specifications.
• Purchase parts and supplies from vendors; review pricing for competitive rates for parts, services, and supplies.
• Stock items when received.
• Complete reports and perform various administrative duties to positively support completion of activities and projects.
• Know and perform individual emergency procedures and duties as dictated by the site emergency procedure manual and the safety manual to ensure that actions promote the safety and security of the employees, occupants, and structures, and correct actions are demonstrated in test situations and actual emergencies.
• Maintain sufficient technical and industry contacts and knowledge.
• Participate in capital improvements.
• Maintain operating logs and record temperatures, pressures, and chemical level of heavy equipment such as chillers and boilers.
• Study and know the site-specific emergency manual(s).
• May assist with groundskeeping duties such as mowing, weed control, tree/shrub trimming, depending on the property and need.
• Complete minor and major repairs of mechanical or aesthetic issues to ensure the property is optimally functional, presentable, and safe.
• Assist outside contractors with major inspections.

Requirements

• Certifications and/or Licenses: Have or willing to attain EPA, CPO, and/or boiler operator’s license as required.
• Language Skills – Ability to read and interpret documents such as safety rules, operating and maintenance instructions, MSDS sheets, and procedural manuals. Ability to communicate effectively with supervisor, tenants and vendors.
• Respond to test situations accurately.
• Reasoning Ability – Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
• Constantly (66-100% of the time) - to be on feet, stand, walk; bend, stoop, squat, kneel; use hands and fingers to grasp, grip, turn and feel; reach above shoulders, push, pull, lift and carry; operate equipment and tools; climb stairs and ladders; balance; and talk and hear or effectively and safely communicate. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Lift or move up to 25 pounds.
• Occasionally (1-33% of the time) - sit; lift and/or move more than 75 pounds, although usually with the assistance of another employee and/or equipment.
• Required: 2+ years of previous maintenance experience.
• Preferred: Trade school education.
• Frequently (33-66% of the time) - lift and/or move up to 75 pounds, write reports and drive vehicles.
• Computer Skills – To perform this job successfully, an individual must be able to efficiently use and navigate on the internet and use web based timekeeping software. Experience with work order systems beneficial.
• Valid Driver's License & Reliable Transportation are required.
• Mathematical Skills – Ability to add, subtract, multiply and divide. Calculate figures and amounts such as proportions, percentages, area, ratios, circumference, and volume.
• Demonstrate proficiency and respond appropriately to the building automation and security (including card access if applicable), fire, life, and safety systems.

Benefits

• Paid Caregiver and Paid Parental Leave
• Medical/Dental/Vision Benefits – 1st of Month Following Start Date
• Generous time off - 10 paid holidays, plus diversity day and your birthday
• Centerspace Stock Purchase Plan
• Wall treatments
• Tuition Reimbursement & Scholarship Program
• On call pay and Quarterly Renewal Bonuses
• Competitive PTO
• 32 Paid Hours of Volunteer Time Off
• 20% Rent, Parking, and Storage Discount for Centerspace rents
• 401(k) match up to 5% per paycheck

Training + Development

Interview process

Visa Sponsorship

Security clearance