Community Sales Manager (onsite sales agent)

Description

• Communication with buyers’ lenders during the process.
• Communicate the entire process to all homebuyers with weekly updates during the construction of their home.
• Walk sales office and model homes regularly and prepare a written punch list on a weekly basis for the builder in order to maintain the model in 100% condition
• Develop, practice, and deliver a strong sales presentation to prospective buyers consistent with company training.
• Maintain a customer satisfaction rating of 90% or above.
• Place and monitor all on-site signage as needed (i.e., home site signs, inventory signs, open house signs, etc.).
• Prepare various reports accurately and completely including; competition reports for all the company’s competitors in their division, Sales and Traffic reports for the communities.
• Follow each buyer until they reach a home buying decision and prepare a lost sales report on the buyers who did not buy from Ashton Woods.
• Conduct weekly scheduled builder meetings with written meeting minutes.
• Achieve and exceed company established sales goals
• Staying current with continuing education through seminars and training.
• Track and follow each homebuyer and service their needs throughout the sales process, with customer oriented service as set forth in AWH training.
• Maintain a good line of communication with Project Manager(s).
• Maintain an acceptable cancellation rate.
• Maintain a good line of communication with all potential homebuyers, employees, and vendors.
• Evaluation of all traffic for quality.
• Must stay up to date on all community information (i.e., schools, utilities, tax information, shopping, local employment centers, and recreation areas) and any other information requested by AWH customers.
• Collect all required monies from homebuyers.
• Completion of registration cards for all prospects.
• Staff site sales office and model homes during designated company hours as needed.
• Provide prompt attention to any customer concern by involving the appropriate parties.
• Maintain constant communication with the closing coordinator(s) to expedite all processes and ensure a swift closing process.
• Complete all company paperwork in a timely and accurate manner.
• Maintain and understand the Lead Management System and ensure it is accurate and up to date.
• Ensure the sales office and model homes are neat, clean, and well lit at all times.
• Attend all sales meetings and company functions.
• Ensure that all collateral and supplies are well stocked and consistent with company specifications.

Requirements

• Ability to adapt in a changing workplace.
• Must be able to work weekends
• Proven organization skills in a high paced work environment.
• Must be fluent in written and spoken English
• Four (4) year degree preferred in Sales or Marketing from an accredited college or university.
• Knowledge of business English and ability to communicate patiently and professionally with both internal and external customers both orally and in writing.
• Must completely understand and effectively communicate all product offerings, building process, Financing plans, and mortgage process to help guide prospects/buyers.
• Understand the building process and be able to communicate this effectively to prospects.
• Ability to travel extensively as required achieving sales goals.
• Valid driver’s license and insurance required for business travel if by automobile.
• Requires occasional lifting up to 20 pounds.
• Ability to review, analyze and interpret information as well as trouble-shoot to solve problems.
• Fast paced environment subject to numerous schedule and priority change and short notice activity.
• Communication and weekly visits with Realtors in order to generate referral sales through excellent customer relations. Self and AWH promoting by attending various Realtor and HBA functions.
• Must be able to read, write, and speak fluently in English. Spanish language skills are helpful.
• Knowledge of sales processes and procedures required
• Valid and active real estate license within 3 months of start date
• Computer literacy, proficiency with Outlook, Excel, Word, Power Point, and ability to learn new programs as needed.
• Fluency in written and spoke Spanish a plus
• Transportation is required; Safety concerns include dangers while driving.
• Use of hands and fingers is required to utilize standard office equipment.
• High School graduation or equivalency required.
• Must understand all AWH sales agreements and addendum, complete them accurately and deliver in a timely manner.
• Understand financing plans and mortgage process to help guide buyers.
• 1 - 5 years of sales experience required
• Ability to multi-task and prioritize several tasks without compromising quality of work or mission deadlines.
• Work is occasionally performed in a typical office environment using standard office equipment. Work is typically active, travel to various locations for sales activity is required, walking and standing are also necessary. Work hours may be variable.
• Employees in the position are required to be able to hear and have vision sufficient to utilize all office equipment.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance