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United Utilities

Forward Planner

Company logo
United Utilities
Manages water supply and sewage treatment across North West England, producing and recycling drinking water.
Plan and schedule preventive, predictive and corrective maintenance for water utility sites.
8d ago
£36,659 - £36,659
Junior (1-3 years), Intermediate (4-7 years)
Full Time
Warrington, England, United Kingdom
Onsite
Company Size
6,035 Employees
Service Specialisms
Engineering
Consulting
Design
Technical Services
Project Management
Sector Specialisms
Water
Energy
Infrastructure
Utilities
Industrial
Residential
Commercial
Buildings
Role
What you would be doing
planning liaison
disruption management
work scheduling
resource management
priority alignment
record keeping
  • Liaising with the Planning and Forecasting team identifying events that need to be forward planned to allow them to add to their forecasts.
  • Working alongside the in-day scheduling teams managing disruption on the day for any Forward Planning Events.
  • Ensuring all work is recorded, prioritised and scheduled in accordance with agreed business rules to maximise the effective and efficient delivery of work carried out by the field teams you support.
  • Additional areas within role would be to prepare and review
  • Resource management activities, but not limited to: Training (classroom and E Learning), Van Servicing, Mandatory Health Appointments and Meetings for all operational Field staff within Work Management.
  • Ensuring work priorities and business drivers are aligned. Factors such as budget restrictions, resource restrictions, seasonal weather etc. could impact work priority & Identifying where it is effective and efficient to bundle work together to make the best use of resource.
  • Responding quickly and efficiently to queries from internal and external customers.
  • Maintaining all tasks, including further work to ensure all records are always kept up to date including job details, appointments, job statuses, relevant time & dates.
What you bring
sap
rcm
work order
communication
high volume
detail
  • Be able to cope with fluctuating workloads and dealing with high volumes of work at any given time. Also have the ability to work under pressure, whilst still maintaining the required attention to detail.
  • Understand the lifecycle of a Work Order and how Work Orders should be generated and completed.
  • Have excellent, effective communication skills, both verbal and written, with good interpersonal
  • Be ideally experienced in using SAP applications - SAP Core / Click schedule with an understanding of RCM work bank for maintenance disciplines
Benefits
  • Employee Assistance Plan
  • Enhanced parental leave schemes
  • Deals and discounts
  • Salary Finance
  • MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions
  • Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements
  • MORE Choices flexible benefits
  • A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays
  • Wealth at Work courses
  • A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
  • A comprehensive healthcare plan through our company-funded scheme
  • EVolve Car Scheme
  • Mental health first aiders
Training + Development
Information not given or found
Company
Overview
Founded 1995
Year Established
Resulting from the merger of North West Water and NORWEB.
7+ Million People
Population Served
Provides essential water and sewage services across the region.
£1.9B Revenue
Annual Revenue
Demonstrates strong financial health and operational efficiency.
30+ Facilities
Renewable Energy Plants
Generating power from sewage sludge, contributing to sustainability goals.
  • It operates across North West England, supplying drinking water and treating sewage.
  • The company manages vast infrastructure, including thousands of kilometers of pipelines and nearly 600 treatment works.
  • Typical projects include reservoir management, leak detection, and wastewater upgrades.
  • Specializing in water and wastewater services, infrastructure upkeep, and renewable energy generation.
Culture + Values
  • We put people first.
  • We care about the environment.
  • We work together, share knowledge and support each other.
  • We are committed to making things better for everyone.
  • We act with integrity and are accountable for our actions.
  • We deliver what we promise.
Environment + Sustainability
50% by 2025
Carbon Emission Reduction
Aims to reduce carbon emissions by 50% by 2025 as part of broader sustainability goals.
15% by 2025
Water Leakage Reduction
Committed to reducing water leakage by 15% by 2025 to improve water resource efficiency.
£1.6B over 5 years
Environmental Investment
Investing £1.6 billion in environmental improvements over five years to support sustainability initiatives.
90% Sustainably Sourced
Sustainable Supply Chain
Ensuring 90% of materials are sourced sustainably to promote ethical and environmental practices.
  • Restoring habitats across the region with a focus on biodiversity.
Inclusion & Diversity
40% Women
Senior Leadership Gender Balance
Target for women representation in senior leadership roles by 2030.
50% Women
Entry-Level Gender Mix
Target for women representation in entry-level roles.
12% Minority
Board Members from Ethnic Minorities
Representation of ethnic minority backgrounds among board members.
  • Launching mentoring programs for women and underrepresented groups.
  • Active participation in industry diversity initiatives.
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