Service Plumber - Cincinnati
Thomas & Galbraith - Cincinnati
Perform HVAC service calls, repairs, maintenance, and provide 5‑star client experience.
9 days ago ago
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Contractor
Fairfield, OH
Field
Company Size
35 Employees
Service Specialisms
Heating services
Air Conditioning services
Plumbing services
Electrical services
Heat Pump service
Water Heater service
Water Softener service
Drain Cleaning
Sector Specialisms
HVAC
Plumbing
Heating
Air Conditioning
Sewer Repair
Drain Cleaning
Electrical
Role
What you would be doing
equipment maintenance
closeout process
warranty claims
time tracking
service inspections
client communication
- Maintain company equipment and vehicles and follow repair process when needed. Maintain personal tools required for role.
- Complete closeout process with 100% accuracy immediately upon completion of job.
- Fill out warranty claim forms and turn in with parts for warranty processing.
- Closeout all times (dispatch, arrival, completion) accurately with dispatcher.
- Complete all assigned work (service, tune-ups, inspections) in a complete, safe, and professional manner.
- Provide all clients with a 5-Star experience!
- Courteously take work direction from the dispatcher.
- Maintain communication with clients and internal teams.
What you bring
plumbing
driver's license
- Thorough knowledge of plumbing system maintenance and repairs.
- Valid driver's license to drive company vehicle.
- A place you LOVE to come to work each day and so much more!
- One (1) Paid Community Service Day
- FREE Long-Term Disability Insurance, Employee + Family Life Insurance, Wellness Program and Employee Assistance Program (Mental Health)
- Additional Income Opportunities
- Industry Leading Training Programs
- Company Paid Personal Time Off (Up to 4 Weeks)
- Company Matched Health Savings Account and 401k Retirement Account
- Employee Personal Loan Program
- Voluntary Short-Term Disability Insurance, Accident Insurance and Critical Illness Insurance
- Six (6) Paid Company Holidays
- Clearly Outlined Career Path
- Employee Discount
- Company Paid Other Time Off (Bereavement & Jury Duty)
- Friends & Family Discount
- Medical (as low as $1), Dental and Vision Insurance
Information not given or found
Interview process
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Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
1977
Year Founded
The company traces its roots back to 1977, beginning as a local heating and cooling specialist and growing into a full-service home-comfort provider.
2021
Acquisition Year
Acquired by Wrench Group in 2021, it operates as an independent, locally rooted business under experienced national ownership.
128,000 Homes
Homes Served
The company serves over 128,000 homes annually, providing comprehensive services from emergency boiler repairs to full HVAC installations and custom plumbing solutions.
2024
Award Year
In December 2024, the company was awarded top local plumbing honors, reflecting its commitment to excellence and community engagement.
- Projects range from routine AC or furnace maintenance to sewer line replacements, whole‑home generator installs, and custom plumbing solutions.
- Known for community initiatives like donating HVAC systems to teachers.
- Technicians work 24/7, backed by NATE certifications, fully stocked trucks, and a 100% satisfaction or money‑back guarantee.
- Expanded into Dayton in 2024–2025, opening a new office and hiring locally to meet growing demand across southwest Ohio.
- Famous locally for 'Max,' a mustachioed cartoon mascot representing workmanship pride and friendly service heritage.
- Committed to providing exceptional service to customers.
- Pride ourselves on quality, craftsmanship, and integrity.
- Foster a collaborative, empowering, and growth-oriented work environment.
- Value continuous learning and encourage professional development.
- Strive for excellence in everything, from customer service to technical business aspects.
Net Zero by 2035
Emission Target
Aiming to achieve net zero emissions as part of broader sustainability efforts.
- Dedicated to reducing carbon footprint and minimizing environmental impact.
- Sustainability efforts include energy-efficient practices and sustainable product sourcing.
- Continuously monitors and assesses operations to identify further opportunities for energy savings and waste reduction.
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