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Client Services Leader - Water (New Jersey)
Ghd
Lead water engineering projects, drive innovation, manage clients & teams in NJ.
6d ago
$144,000 - $216,000
Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Bridgewater, NJ
Hybrid
Company Size
10,000 Employees
Service Specialisms
Engineering
Architecture
Construction services
Consulting
Project Management
Design
Technical Services
Property Development
Sector Specialisms
Water
Energy
Resources
Environment
Property and Buildings
Transportation
Hydrology and Hydrodynamics
Digital Technologies
Role
What you would be doing
feasibility studies
engineering design
standards specification
technical recommendations
project management
client management
- Culture of Innovation: Drive a culture of innovation by creating multistakeholder solutions that boost creativity, innovation, and collaboration across business units, such as idea generation platforms, jam sessions, and hackathons.
- Feasibility Studies: Conduct complex feasibility studies from a technological and organizational perspective and document findings to complete cost-benefit analysis on implementing changes to business processes, products, or business unit structure.
- Client & Customer Management (External): Manage important client relationships with guidance from senior colleagues, or oversee relationship management with a group of more transactional clients and customers.
- Professional Supervision: Lead and oversee the provision of professional supervision to ensure that there is effective professional supervision that supports practitioners' professional development and embeds reflective practice.
- Health, Safety, and Environment: Monitor and review performance against health, safety, and environment (HSE) key performance indicators (KPIs) and patterns of behavior within the area of responsibility. Take action to improve performance and to resolve noncompliance with the organization's HSE policies, procedures, and mandatory instructions.
- Engineering Solutions Design: Design engineering solutions and the associated validation process to enable the realization of a design brief (for example, in terms of functionality, performance, aesthetics, and cost) that conforms to organizational and/or regulatory standards.
- Knowledge Management: Develop policies and processes, create best practices, set up case studies, and deliver internal knowledge-sharing sessions to capture and share knowledge among colleagues on project/program outcomes and innovative practices in a particular area of expertise and to support the practice.
- Needs Assessment: Uncover emerging issues or needs, identifying potential causes, barriers, and key stakeholders, as well as related issues.
- Waste Management: Manage specific segments of waste management, involving waste reduction programs, waste segregation, compliance, storage, transport, and disposal.
- Improvement/Innovation: Identify shortcomings in existing business practices, then suggest and implement improvements while developing and delivering projects or a work stream within the organization's change management program. Involves working with guidance from senior colleagues.
- Engineering Standards Specification: Analyze information, draft engineering standards and specifications, and evaluate the effectiveness of those standards within own engineering discipline to ensure work of the required quality is delivered and to inform engineering work in the organization and/or of its suppliers, contractors, and consultants.
- Project Management: Manage a portfolio of projects while reporting to senior colleagues.
- Technical Developments Recommendation: Discuss and recommend more complex or innovative technical developments to improve the quality of the website/portal/application software and supporting infrastructure to better meet users’ needs.
What you bring
travel
12+ years
water eng
engineering degree
regulations
pe license
- Willing and able to travel to project sites and client meetings as needed
- At least 12 years of relevant water engineering experience; wastewater treatment and/or large diameter pipeline design experience a plus
- Bachelor’s and/or Master’s degree in Civil, Chemical, or Environmental Engineering or closely related field
- Knowledge of water regulations including wastewater treatment and conveyance, surface water treatment, lead and copper and disinfection byproduct rules
- Professional Engineer (PE) license in NJ or ability to acquire it preferred
- Paid time off – Our PTO benefit is designed to provide eligible employees with a period of rest and relaxation, sick, and personal time throughout the year. PTO starts at 16 days per year and increases with years of service
- Holiday Pay - Holiday pay is provided for eligible employees. GHD observes 9 holidays per year. Holiday pay will be based on the regular set schedule for the employee
- 401K - Employees are eligible to participate on the first day of the month following 3 months of service
- Wellness Benefit- Regular full-term employees are eligible to participate in the wellness reimbursement program. GHD will reimburse 50% of the cost of the following to maximum of $250.00 reimbursement annually for such items as: Health club membership fees, Home exercise equipment purchases, Bicycles, Race, run & marathon entrance fees, Smoking cessation programs, Weight loss programs (i.e.—Weight Watchers, Jenny Craig), Fitbits and Fitness Tracking devices
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Company
Overview
1928
Year Founded
The organization has been evolving since 1928, starting as a small engineering practice and growing into a global powerhouse.
5 Continents
Global Presence
The organization operates across five continents, with key markets including Australia, the United States, and the UK.
- With a focus on innovation, it integrates expertise across various sectors to deliver world-class solutions.
- The organization is known for tackling large and complex projects, such as designing bridges and tunnels and constructing energy-efficient buildings.
- Notable projects include infrastructure development for major cities and energy-efficient solutions for industrial facilities.
- The organization continues to expand its digital and technological capabilities to ensure solutions are cutting-edge and sustainable.
- Safety
- Teamwork
- Respect
- Integrity
2050
Net-zero target validated by SBTi
Science-based target validated by the Science-Based Targets Initiative (SBTi) for achieving net-zero greenhouse gas emissions by FY2050.
2025
Carbon neutral commitment
Committed to achieving carbon neutrality for Scope 1 and Scope 2 emissions by 2025.
70%
Recycled materials in packaging
Boxes for electrical products use 70% recycled materials and are fully recyclable.
- Prioritising direct emissions reductions over purchasing carbon offsets (statement from Enterprise Sustainability Leader)
- Partnered with Decarbonisation Network to support clients' decarbonisation roadmaps and accelerate net-zero goals
- Slimline packaging to reduce material usage and transportation impact
Level 4–5
GDEIB Inclusion Benchmark
Targeting level 4–5 on the Global Disability Inclusion Benchmarking (GDEIB) by 2025.
9 Employee Groups
Resource Groups Established
Established 9 Employee Resource Groups (ERGs) to support various diversity demographics.
- Board‑mandated aim to become #1 in industry for inclusion & diversity
- I&D strategy built on five behaviours: open, informed, accountable, empathetic, bold
- Inclusion & Diversity goals embedded in employee performance reviews
- Awards: Employer of Choice for Gender Equality (2020–2022), Workforce Diversity Award (2021), Disability Equality Index – Best Places to Work for Disability Inclusion (2023)
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