Quality Manager

Description

• Builds authentic, effective working relationships
• Accountable for delivering process excellence and the effective use of the Team’s resources and continuous improvement efforts.
• Accountable for working with the Operations Director to produce a quality strategy, identify key goals and initiatives that will enable all quality processes to support the business in gaining competitive advantage and deliver business results.
• Manage the quality team resources by identifying key roles and talent gaps, developing internal talent and sourcing top talent to build strength within the function and company.
• Cooperates and works across the organisation to deliver the business results.
• Co-ordinate and maintain legal, regulatory and internal policy compliance by all team members.
• Coordinate work through effective collaboration with all parts of the Lucy Electric organisation in the UK and globally.
• Manage and ensure the company’s legal and regulatory environmental compliance.
• Open to giving and receiving feedback; identifies, coaches, and develops future talent
• Maintain and drive continuous improvement through BOS and Lean methodologies with regular reviews to assess progress and improvement.
• Reporting to the General Manager with a dotted reporting line to the Lucy Electric Group Quality Director and close working with the wider Global Lucy quality team and global factories, suppliers, Engineering teams and Customers.
• Capture the Cost of Poor Quality from UK manufacture and recharge costs for global COPQ issues.
• Foster an environment that supports learning, individual development, and openness to change.
• Assume responsibility for Health & Safety responsibility supported by Lucy Electric Global HSE Team.
• Champion sustainability and monitor sustainability, SBTi, emissions measurement & net zero reduction (Planet), most importantly customer sustainability requirements & the delivery of a sustainable product into a key sustainability market.
• Accountable for demonstrating company behaviours and values; leading by example to ensure your team does the same.
• Engagement with customers as and when required.
• Seek development opportunities and experiment with new approaches and practices to stay current in quality, engineering and manufacturing expertise.
• Manage relationships with suppliers to ensure their supplies are of the correct quality standards and measure them on their on-time in-full delivery targets.
• Encourages challenge to foster new ideas and ways of doing things.
• Ensure all quality team members have regular performance management meetings
• Direct involvement with all members of the UK Operations, Sales, Engineering and Technical team at all levels
• Implement Lucy Integrated Management Systems to achieve & maintain certification to ISO 9001, 14001, 45001 & 14064.
• Manage the monthly quality cost centre and budgets; strive to improve the overall financial and key performance indicators of the business.

Requirements

• Communicates with clarity.
• Engineering competency including the ability to read drawings, BOMs etc.
• Experience in ISO 9001:2015 Quality Management System Requirements & ISO14001 Environmental Systems requirements
• Enthusiastic, well-disciplined and able to work independently as well as in small teams and a wider global Quality Team
• Exhibit initiative and be reliable and conscientious.
• Experience in LEAN manufacturing and continuous improvement (CI) methodologies
• Has a positive can-do attitude
• Structured problem solving & practical knowledge of quality tools: Ishikawa, RCA, 5Why, 8D, SPC, MSA I and II, Pareto analysis
• Charismatic Leader able to influence others at all levels of the organisation.
• Full UK driving licence
• Ability to think logically.
• ISO Internal audit qualified
• Advanced Quality Planning (APQP), Production Part Approval (PPAP), Failure Mode Effect Analysis (PFMEA & DFMEA)
• Proficiency in Microsoft Office
• Degree level education or equivalent certified experience in an engineering/technical/manufacturing field
• LEAN Six Sigma qualifications (minimum Greenbelt, preferred Blackbelt)
• Excellent Verbal, interpersonal and written communication skills with good team building skills.
• Certificated experience in people management
• Experience working with Microsoft D365 or similar business systems, from a QA perspective.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance