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Operations Executive, Engineering
Esr Group
Lead engineering ops, maintenance, compliance, and contractor oversight for mixed-use facilities.
7d ago
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Singapore, Singapore
Onsite
Company Size
6,000 Employees
Service Specialisms
Property Development
Project Management
Design
Consulting
Engineering
Construction Services
Architecture
Turnkey
Sector Specialisms
Industrial
Commercial
Logistics
Data Centres
Renewable Energy
Energy
Oil & Gas
Nuclear
Role
What you would be doing
specs preparation
vendor evaluation
system optimization
cmms management
energy reporting
safety compliance
- Assist in the preparation of technical specifications for tenders and quotations, perform vendor evaluations, and support procurement processes aligned with operational and budgetary goals.
- Facilitate the timely submission of work orders, purchase requisitions, vendor invoices, and claims to ensure smooth financial processing and procurement efficiency.
- Spearhead initiatives aimed at system optimization, energy efficiency, and sustainability by reviewing current engineering practices and proposing value-added improvements to enhance system resilience and reduce operational costs.
- Coordinate and respond to unscheduled system malfunctions and engineering contingencies with expedience, applying advanced diagnostic techniques and engineering acumen to restore operational continuity and mitigate service disruptions.
- Conduct regular technical and operational meetings with vendor representatives to review performance, resolve operational issues, and align expectations in accordance with contractual and tenancy obligations.
- Provide technical support during critical events such as emergency call-backs, and establish clear familiarity with emergency response protocols, escalation workflows, and designated crisis communication channels.
- Enforce rigorous adherence to workplace safety standards, building regulations, and environmental compliance mandates to uphold a culture of risk-aware and safety-first operations across the facility.
- Conduct feasibility studies for tenancy work requests, including site inspections and drawing reviews.
- Maintain and continuously update the engineering database for M&E base provisions in retail units
- Administer planned and ad-hoc maintenance projects, facility upgrades, and asset enhancement initiatives in collaboration with consultants, tenants, project managers, and contractors, ensuring seamless execution and minimal disruption to core operations.
- Maintain comprehensive documentation for all engineering assets, including maintenance schedules, service records, and compliance certifications, to support lifecycle planning and informed decision-making.
- Ensure timely rectification of all service requests and work orders within the computerized maintenance management system, maintaining service timelines and closure rates in line with agreed standards.
- Monitor and evaluate vendor and contractor performance against key performance indicators (KPIs), ensuring responsive service delivery, technical quality assurance, and continuous service level improvements.
- Assist the Facilities Manager in the strategic oversight and administration of engineering service contracts, ensuring term contractors (TCs) deliver all preventive and corrective maintenance activities for mechanical and electrical (M&E) systems in accordance with contractual obligations, technical specifications, and established maintenance schedules.
- Assist the Manager in tracking operational expenditures to ensure alignment with approved budgets, identifying potential cost-saving measures without compromising service standards.
- Facilitate the execution of all statutory inspections and regulatory audits, including the Annual Fire Certificate (AFC) renewal, Annual High Voltage (HV) Shutdowns, Fire Evacuation Drills, and Public Address (PA) System verifications, ensuring full compliance with prevailing codes and regulations.
- Safeguard the continuous operational integrity of all critical building services, including HVAC, power distribution, plumbing, vertical transportation, and life safety systems, through proactive inspection, diagnosis, and resolution of technical anomalies.
- Coordinate with the building's appointed Licensed Electrical Worker for electricity provision to new or subdivided units.
- Supervise and direct a multidisciplinary team of engineering personnel, ensuring operational tasks are executed with precision, performance metrics are met, and timely progress updates are communicated to relevant stakeholders.
- Provide support for tenancy fitting-out and post-fitting-out operations.
- Track tenant electricity account arrears and coordinate with operations and finance teams to issue power supply termination warnings for overdue payments.
- Prepare the Monthly EV Utilities & Energy Report
- Manage and monitor electricity billings for tenants, marketing communications (Marcom), pop-up units, and common services.
What you bring
statutory compliance
facilities management
high voltage
low voltage
5+ years
problem solving
- Sound understanding of statutory regulations, code compliance, and local authority requirements (e.g., SCDF, BCA, EMA).
- Minimum 5 years of relevant experience in facilities management, particularly in commercial or mixed-use developments (office towers, retail malls, or similar environments).
- Statutory Compliance, Risk Mitigation & Emergency Preparedness
- Strong technical knowledge in Electrical systems with prior experience in High Voltage distribution at 22kV and Low Voltage electrical distribution and familiar with Plumbing and Sanitary System of a mixed development.
- Professional Certificate or Diploma in Mechanical, Electrical, Building Services Engineering, Facilities Management, or a related discipline.
- Able to work independently, manage multiple priorities, and support after-hours call-back duties as required.
- Proven ability to manage contractors, supervise technicians, and enforce maintenance schedules and performance KPIs.
- Excellent problem-solving skills, with the ability to respond swiftly to emergencies and unplanned operational challenges.
- Strong communication and interpersonal skills, with the ability to liaise effectively with stakeholders, vendors, tenants, and consultants.
- Able to work shifts
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Company
Overview
2011
Year Established
The company was established, marking the beginning of its journey in the logistics real estate sector.
- Focus on development, ownership, and management of prime industrial and commercial properties.
- Presence across Asia-Pacific and beyond, operating in key markets such as China, Japan, and Australia.
- Strong financial backing and impressive portfolio, expanding global reach.
- Projects include large-scale distribution centers, warehouses, and mixed-use commercial developments.
- Expertise spans logistics, real estate management, and industrial property development.
- Distinguished by innovative approach to sustainable and efficient property solutions.
- Excellence – We strive for excellence in every aspect of our business. We maintain high standards of performance and accountability, and we seek to learn, explore and improve continuously.
- Inclusion – We embrace diversity, equity and inclusion in the workplace. We believe trust and mutual respect among colleagues, partners and stakeholders are cornerstones of growth and success.
- Entrepreneurship – Our entrepreneurial spirit reflects our passion, courage and desire to succeed and ultimately drives the creation of opportunities and the delivery of superior outcomes in a competitive marketplace.
- Sustainability – Sustainability is central to our mission because we aspire to improve the environmental prospects of our planet. Our responsibilities to stakeholders, local communities and the world at large grow in tandem with our business. Accordingly, we commit to lead and embrace the highest standards of governance in forging a path to become a carbon neutral business.
112 MW Solar
Installed Rooftop Solar
The company has installed 112 MW of rooftop solar globally by the end of 2023.
42.8% Sustainable
Sustainable Buildings
42.8% of the company's directly-managed portfolio consists of certified or rated sustainable buildings.
98% Green Power
Operational Electricity
In Australia, 98% of operational electricity is sourced from 100% green power.
~$3Billion
Sustainability-Linked Loans
Secured approximately US$3 billion in sustainability-linked loans, reflecting strong ESG performance.
- Net-zero carbon target aligned with ESG 2030 Roadmap (Scope 1, 2 and 3 through decarbonisation roadmap).
- Targeting 1,000 MW of rooftop solar by 2030.
- Target of 50% sustainable buildings by 2030.
- Adopting TCFD-aligned climate disclosures under ISSB/IFRS S2 standards.
- ESG 2030 targets include reducing energy consumption intensity across portfolio in line with net-zero commitment.
- ESR Australia: AUD 500 million investment to deploy 50 MW solar, 300 MW battery + EV charging.
- Achieved strong GRESB, MSCI, and Sustainalytics ESG ratings.
45% Workforce Female
Gender Diversity in Workforce
The company reports that 45% of its workforce is female as of 2022, with a slight increase to approximately 47% as of 2023, reflecting progress in gender diversity efforts.
60% Female Directors
Gender Representation on Board
60% of Independent Non-Executive Directors are women as of 2022, with a notable presence of female leadership at the board level.
50/50 Gender Ratio Target
Long-term Gender Equality Goal
The company aims to achieve a 50/50 gender ratio in its workforce by 2030, underscoring its commitment to gender equality over the coming decade.
Zero Fatalities Reported
Workforce Safety Milestone
The company has achieved a significant milestone with zero workforce fatalities reported, highlighting its dedication to workplace safety.
- Mandatory unconscious-bias training and creation of regional D,E&I Committees meeting quarterly or bi-monthly.
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