EPPM Technical Specialist (Unifier, Oracle Primavera Cloud)

Description

• You build trust with clients through consistent, high-quality delivery and a focus on their success.
• Collaborating with our Technical Customer Support team to monitor, prioritise, and resolve tickets effectively.
• Producing high-quality documentation.
• Responding to client needs on an ad-hoc basis and attending scheduled client meetings.
• Driving continuous improvement across all aspects of our service delivery.
• Planning and managing regular patching, upgrades, and implementations.
• Delivering tier 3 support for complex technical issues and challenges.
• Providing technical expertise, insights, and best-practice guidance to support client objectives.
• Collaborating with clients to develop technical roadmaps and identify enhancement opportunities and driving these initiatives to deliver measurable results and value.

Requirements

• You will have a minimum of 5 years of relevant work experience.
• Database Management: Experience working with Oracle database and SQL Server, including writing SQL queries and basic scripts.
• Supporting Technologies: Hands-on experience in deploying, configuring, managing, and troubleshooting supporting technologies like WebLogic and Java. Basic system administration skills on both Windows and Linux operating systems are required.
• Oracle Primavera P6 Suite: Demonstrated experience in implementing, administering and maintaining the Oracle Primavera P6 Suite of applications, with a particular focus on P6 Professional and P6 Web. Experience with Unifier, Oracle Primavera Cloud (OPC) or other components of the P6 Suite is highly desirable. Knowledge of other industry-standard project management tools and related technologies is also an advantage.
• You have strong relationship-building skills and can engage effectively across all organisational levels.
• Tier 3 Issue Resolution: Proven ability to address challenging and complex technical issues. Experience in collaborating across teams and organizations, including engaging with vendors, developers, peers, and clients, to drive issue resolution effectively.
• You excel in collaborative environments where adaptability and teamwork are key.
• You work proactively, staying curious about client needs and identifying opportunities to develop and implement improvements.
• Programming and Scripting: Familiarity with writing and maintaining basic code and scripts.
• You are skilled at managing multiple workstreams, balancing competing needs and priorities effectively.

Benefits

• Paid time off contingent upon full time or part time status and level of seniority (ranging from 15 to 25 days per year).
• 401k package that includes both traditional and Roth IRA options and Company match.
• TRC ensures that all employees, including those that work part-time, receive paid sick, family, and disability leave in accordance with the laws of their state of residence.
• Medical, dental, vision, and disability insurance.
• These benefits are applicable to US employees depending on their employment status (full time, part time, or temporary). TRC offers jurisdiction specific benefit packages for International and Puerto Rico employees.
• All full-time employees enjoy a minimum of 8 Paid Holidays per year.

Training + Development

Interview process

Visa Sponsorship

Security clearance