Office Manager

Description

• Process route sheets daily, including task information from prior day and reschedule any appointments listed to be rescheduled on route sheets
• Answer all calls - make sure all calls get answered even if having to put someone on hold is needed
• Greet all incoming customers
• Make deposits
• Create job packets and leave in the appropriate area
• Facilitate the closing process of each completed project
• Process open proposals in CRM
• Schedule and confirm sales appointments
• Secure mail and apply any payments from checks received
• Do courtesy reminder calls for appointments - mark customers on the route sheet with a check mark if you spoke with them and a "LM" if you had to leave a message
• Send payment links and reminders after each project
• Process credit applications for salesmen
• Send roof orders to the Distributor
• Enter completed repair job pictures in CRM
• Call all Contractor Nation and Home Advisor leads - if unable to reach by phone and email is given, send a short email
• Process all sold projects
• Order EagleViews for next day's sales appointments
• Make AR calls
• Call the homeowner to schedule roofs and other projects

Requirements

• Prior customer service experience preferred
• High school diploma or equivalent
• Bilingual is a plus
• Prior administrative/office experience a plus

Benefits

• Hourly compensation range of $17 to $20 commensurate with experience
• Company paid Life Insurance
• Company paid short-term disability
• 401(k) plan
• PTO, Vacation, and Holiday pay
• Medical, Vision, and Dental insurance

Training + Development

Interview process

Visa Sponsorship

Security clearance