Crushing & Screening Support Specialist

Description

The Kleemann Support Specialist is responsible for equipment setup and customer support across Central and South Florida. The role works closely with the Kleemann sales manager on all equipment aspects and ensures after‑sale support needs are met. Up to 50 % travel within the territory and occasional out‑of‑territory trips for training are required. Management may assign additional duties as needed.

• Promote Kleemann parts and service sales within the assigned territory.
• Perform on‑site equipment set‑ups, tear‑downs, demonstrations, rentals, and train operators.
• Sell maintenance agreements and replacement parts.
• Maintain a contact management database and call log for the territory.
• Report status and goal achievement to the sales manager.
• Attend required training and sales meetings.
• Ensure customer satisfaction by aligning with the Dobbs team on expectations.
• Follow up with service managers to progress Kleemann repairs.
• Focus on customers, make sound decisions, influence effectively, and build relationships.
• Use basic tools (impact wrench, wrenches) for equipment setup and minor repairs.
• Apply expert knowledge of heavy‑machinery dealer practices to solve complex problems.
• Maintain a clean driving record.
• Communicate effectively with teammates and customers.
• Regularly stand, use hands, reach, talk, and hear.

Requirements

The work environment may expose the employee to wet or humid conditions, moving mechanical parts, and outdoor weather, though the typical noise level is quiet. Employees must be comfortable standing, walking, climbing, and handling equipment up to 50 lb regularly, with occasional lifts of up to 100 lb.

• Understand job‑site applications and components of each Kleemann model.
• Hold a valid driver’s license.
• Willingness to provide field equipment setup and support.
• Mechanically inclined with basic skills.
• Travel at least 50 % of the time, including occasional overnight stays.
• High school diploma or equivalent training/experience.
• Demonstrate strong problem‑solving abilities.
• Self‑manage and stay motivated.
• Proficient with MS Office, especially Excel and Outlook.
• Follow written, oral, or diagram instructions accurately.
• Perform basic arithmetic in various units of measure.
• Learn quickly and think creatively.
• Extensive driving and occasional overnight travel required.
• Bilingual ability is a plus.
• Frequently walk, climb, balance, and assume low positions (stoop, kneel, crouch, crawl).
• Regularly lift/move up to 50 lb; occasionally up to 100 lb.
• Require close and color vision.

Benefits

The company participates in E‑Verify and maintains a drug‑free and alcohol‑free workplace. All applicants and employees are subject to these policies.

Training + Development

Interview process

Visa Sponsorship

Security clearance