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Events Porter
Jll
Provide exceptional customer service in events, meeting rooms, and hospitality spaces, ensuring a memorable and unique experience for internal and external customers.
18d ago
Expert & Leadership (13+ years), Junior (1-3 years), Experienced (8-12 years)
Full Time
County Dublin, Ireland
Office Full-Time
Company Size
102,000 Employees
Service Specialisms
Construction services
Project Management
Consulting
Engineering
Architecture
Property Development
Design
Technical Services
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Water Resources
Heavy Civil
Role
What you would be doing
furniture moves
salesforce ert
logistics coordination
event support
maintenance management
customer service
- Ensure furniture moves and resets are carried out as required, this involves a high demand of lifting & shifting heavy items, including equipment & furniture
- Execution of required tasks as per the Events Assistant Team Lead
- Be a key player in the Salesforce ERT program, responding to emergencies on behalf of Salesforce and the Workplace Services team
- Establish a solid relationship with the logistics & deliveries team
- Manage last minute/urgent requests in a timely manner and problem solve challenges as required
- Ensure vendor equipment is kept organised and is returned in the same condition as when it is delivered to Salesforce (where required)
- Ensure hands on training is applied, particularly to ensure Salesforce property is cared for and maintained as much as possible (ie. furniture, equipment)
- Execute all organised requests across all Events & Hospitality functions (including but not limited to Events, Meeting Room bookings, Guest Services, Ohana Floor etc.)
- Adhere to local legislative and Salesforce H&S protocols
- Ensure professional personal presentation at all times (including body language etc.)
- Work closely with the Janitorial team on the ground, ensuring spaces are clean & tidy
- Keep security and H&S in mind as a priority when events are in place
- Daily contact with Salesforce employees at all levels, it is important that we offer the same high level of customer services to them as we do to all guests
- Follow processes correctly for all deliveries & catering
- Serve & clear catering as required, executing a high level of creative design where possible
- Promote the importance and process of Security rules and procedures
- Work closely with the respective Events & Hospitality teams on a daily basis
- Ensuring maintenance issues are logged and ticketing system and escalated as appropriate
- Ensure a high level of customer service is given by the whole team at all times
- Adhere to strict corporate security policies at all times
- Back of house operations are maintained in a presentable & organised manner at all times (ie. storage spaces, goods lift spaces, pantry areas etc)
- Regular contact with external vendors
- Build strong working relationship with on site security agents
- Exude a friendly, smiley and bubbly demeanour to every customer
What you bring
fluent english
multi-tasking
project management
hospitality experience
customer service
it skills
- Fluent English required
- Ability to work in a fast-paced environment and meet deadlines
- Friendly, helpful and willing to go the extra mile to help meet our customer’s needs
- Great motivator
- Be proactive in communicating to the Team lead and helping to find solutions when needed
- Have a deep understanding of dietary allergens & intolerances, being able to use this knowledge if asked from employees/guests
- Strong Customer service background in a fast paced environment
- Intermediate-advanced IT skills (G-mail and Google docs preferred but not essential)
- Excellent multi-tasking, project management and organisational skills
- Preferred Hospitality/ Events experience particularly in Front of House/Operational role
- Events, Meeting Rooms & all hospitality spaces must be presentable and ‘show ready’ at all times, whether set for use or reset as per the Salesforce design
- Highly organised and excellent time management
- Able to prioritise effectively
- Excellent interpersonal and communication skills, including understanding for the use of confidentiality and diplomacy
- High attention to detail
- Flexible approach to demand and working hours (possibly involving evenings and weekends)
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- existence of a criminal record may affect the hiring decision.
People also searched
Company
Overview
$20+ billion revenue
Annual Revenue
JLL generated over $20 billion in revenue in 2021, demonstrating strong financial performance.
- Founded over 200 years ago, JLL has become a global leader in real estate services and investment management.
- With a presence in over 80 countries, JLL offers a wide range of services, including property management, advisory, and capital markets.
- JLL manages iconic properties like the Shard in London and works with Fortune 500 companies to optimize real estate portfolios.
- The company is known for its innovative solutions in real estate technology and sustainability.
- Typical projects include large-scale urban developments, corporate relocations, and infrastructure advisory.
- JLL has pioneered the integration of data-driven insights into real estate decision-making.
- The company’s expertise spans across diverse sectors, such as residential, commercial, industrial, and infrastructure.
- Notable for its long-standing history, JLL continues to shape the global real estate landscape.
- Integrity, teamwork and ethics in all of our actions
- Respect for people, their contributions and personal growth
- Customer-driven focus with a commitment to excellence
- Commitment to sustainability and the environment
- Innovation and creativity in everything we do
- Building strong relationships and trust with our clients, partners, and communities
Net Zero 2040
Carbon Target
Aiming to achieve net zero carbon emissions by 2040 through comprehensive sustainability strategies.
50% by 2030
Emission Goal
Reducing carbon emissions from managed buildings by 50% by 2030.
10% by 2025
Water Efficiency
Aiming for a 10% reduction in water usage per square foot by 2025.
100% Renewable
Energy Source
Targeting 100% of energy from renewable sources for managed properties by 2030.
- Implementing green building certifications for managed properties, such as LEED and BREEAM
- Assisting clients in reducing their carbon footprint by optimizing building operations and energy use
40% Gender Representation
Target for Senior Leadership
Aim to achieve 40% gender representation in senior leadership roles by 2025.
35% Women in Workforce
Global Workforce Composition
Currently, women make up 35% of the global workforce, with efforts focused on increasing their presence in leadership.
- Dedicated programs for advancing women’s leadership and mentorship.
- Partnerships with external organizations to promote gender equality in real estate.
- Ongoing efforts to foster an inclusive work environment for employees of all backgrounds.
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