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Field Service Engineer
Smt Gb
SMT GB provides machinery and services for construction, mining, and materials handling industries.
Order parts for your work as necessary and to return parts in a clean condition and at the time of job completion.
Complete tablet inputs, electronic reports and timesheets in ‘real time’ providing comprehensive details of the work undertaken.
Work with a cost conscious mindset to ensure maximum profitability
Carrying out duties in a commercially focused way, seeking additional service revenue opportunities and promoting our aftermarket solutions.
Identify mechanical problems, using technical knowledge and computerized diagnostic equipment, offering guidance and advice to the customer.
Work in line with quotations and time guides, highlighting to management where additional work may be required.
Ensure software updates are installed as new versions are released.
Service and repair Volvo construction equipment or miscellaneous equipment.
What you bring
formal qualification
welding fabrication
hydraulics electrics
advanced diagnostics
problem solving
conscientious
Confident using computer systems and outlook
Attend any relevant product or systems training courses
Able to work overtime as and when required and to honour reasonable call out requests.
Experience of Welding and Fabrication
Relevant experience in the repair and maintenance of heavy construction plant, including proven technical competence on diesel engines, transmissions, drive lines, hydraulics and electrics.
Advanced diagnostic and trouble shooting skills and comprehensive understanding of hydraulics, electrics and EATS.
Ability to communicate efficiently with colleagues, management and customers
Ability to understand technical literature/systems
High levels or attention to detail
Conscientious in all aspects of the job
A formal engineering qualification in Plant Maintenance, Agricultural / HGV mechanics or related discipline (i.e. NVQ 3/C&G)
Ability to problem solve and high level of diagnostic skills
Highly responsible, reliable, honest and trustworthy
Benefits
24/7 GP Service – Private GP access anytime.
Car Leasing – Salary sacrifice schemes through Tusker or Octopus.
Retirement Support – Enjoy bonuses and phasedown days when its time to retire.
Cycle to Work – Save on a new bike and accessories.
Family Leave – Enhanced maternity, paternity and adoption leave.
IVF Support – Paid time off for treatment and appointments.
Pension – We match your contributions up to 5%.
That's not all - We also offer a whole host of additional Health & Wellbeing Support and benefits.
Health Cash Plan – Claim money back on prescriptions (including HRT), glasses, dentists appointments, physio and more. We cover your basic plan, with the option to upgrade.
Enhanced Sick Pay – Extra support when you’re unwell, meaning you can rest a little easier while you recover.
Discounts Platform – Save on groceries, holidays, shopping and more.
Free Physio Access – Speak to a physio by phone or video.
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