Service Coordinator

Description

• Face-to-face engagement with drivers, supporting them to address any issues on route
• Day-to-day management of service delivery, including the dynamic allocation of work to vehicles/routes
• Communicating with customers and stakeholders, providing status updates and maintaining contact with drivers
• Ensuring Veolia legal compliance on-site (WTD, O’licence and transport compliance)
• Completing debriefs with front line staff and reporting necessary actions or updates as required
• Reporting of all safety concerns or container damage and encouraging ‘stop the job’ if it is deemed unsafe to continue

Requirements

• Previous experience operating within a similar industry; waste/transport/logistics
• Ability to organise a busy workload and operate at a fast pace Working with a quality management system e.g. ISO Managing transport compliance. Experienced IT Skills, and the ability to adapt to Google operating systems
• Good communication skills communicating with people of all levels including drivers, frontline employees and customers
• Able to demonstrate an understanding of transport compliance and WTD

Benefits

• Discounts on everything from groceries to well known retailers
• Ongoing training and development opportunities, allowing you to reach your full potential
• Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
• 25 days of annual leave
• Access to our company pension scheme
• One paid days leave every year to volunteer and support your community

Training + Development

Interview process

Visa Sponsorship

Security clearance