Inside Sales

Description

• You build strong relationships within the team, across RESA departments and locations and with customers and vendors.
• You collaborate to create the best solutions for each other and our customers.
• Meet the monthly budget expectations/goals.
• For specified location(s): schedule services with customers and field service team; Prepare all necessary work for field service team before services are performed; communicate service expectations and job details to field services team. Generate work orders for technicians.
• Conduct client communication in a highly customer service-oriented manner and potentially expand the scope of project work as well as negotiate any extra charges associated with work performed.
• Cultivate and maintain customer relationships with electrical contractors, distributors, end users and utilities; Call on current, future, and past customers; Conduct customer visits in order to build/maintain strong customer relations as directed.
• Prepare quotes and meet weekly/monthly quotation goal.
• Accountable for maintaining status of projects and providing the Customers, Team and other team members with this information.
• Create and maintain positive relations with vendors, internal business unit leaders and strategic business relationships; utilize contacts to ensure our customers are getting the best value and support.
• Continuously follow up all quotes/projects daily, weekly, etc.
• Attend/support applicable customer events, trade shows.
• Work with internal departments to ensure customer transactions are processed accurately and efficiently.
• Maintain and update company’s database by inputting quotes and orders in a timely and accurate way.
• You promote goodwill by handling all contacts (example: coworkers, management, vendors, customers, etc.) with respect, courtesy, cooperation, attentiveness and follow instructions from management.
• Apply industry knowledge to offer technical / practical options to both internal and external customers; Provide consultation to customers regarding electrical solution needs. Boost order profitability by upselling and recognizing opportunities to cross-sell.
• Develop and implement trade area sales strategy in conjunction with leadership and Outside Sales.
• For specified location(s): Perform site visits and job walk throughs to create profitable quoting and present to the Client as directed.

Requirements

• You display sound judgment and decision-making skills. You avoid choosing courses of action that assume unreasonable risk to yourself or the Company.
• Strong negotiation skills, strong verbal and written communication skills
• Experience in the electrical industry and business to business sales experience desired.
• Every day is different, so we need to be innovative, decision makers, flexible and adaptable.
• Frequent communication with operations team.
• Able to communicate with a variety of individuals
• Able to handle multiple projects, able to problem solve.
• You understand & apply your knowledge of techniques, policy, procedures, equipment, and skills involved in the job.
• Successfully manage job function(s) by continuously demonstrating following:
• You can effectively deliver messages to a variety of individuals (RESA employees, vendors, customers, etc.).
• You produce easily understandable and accurate reports that meet customer and/or Company expectations.
• Associate’s degree in related field or experience equivalency and a minimum of 2 years related experience.
• Strong computer and data entry skills.

Benefits

• You are on time and preplan time off.
• Our leaders are servant leaders. We provide you with the support of a well-run company, but the connectedness of a family. We collaborate with each other and our customers.

Training + Development

Interview process

Visa Sponsorship

Security clearance