Light Grey Kablio Logo
Kablio AI
AI Turbo Recruiter
Want to hear how I work? Hit play.Find roles with Kablio AI to help build and power the world.Kablio AI helps you secure roles in construction, clean energy, facilities management, engineering, architecture, sustainability, environment and other physical world sectors.
3D Shield
Get hired, get rewarded!
Land a job through Kablio and earn a 5% salary bonus.
Exclusive benefits
5%Bonus
Wates Smartspace

Contract support lead

Company logo
Wates Smartspace
Designs and delivers exceptional fit-out and refurbishment solutions across various sectors.
Highly organized Contract Support Lead for Twycross Zoo project, responsible for administrative support, client communication, CAFM management, financial processes, meeting coordination, record maintenance, and continuous improvement.
23d ago
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years), Junior (1-3 years)
Full Time
Atherstone, England, United Kingdom
Onsite
Company Size
450 Employees
Service Specialisms
Construction
Housing maintenance
Facilities management
Fit‑out
Refurbishment
Sector Specialisms
Commercial
Public sector
Education
Healthcare
Residential
Office fit-out
Refurbishment
Facilities Management Services
Role
What you would be doing
maintain records
administrative support
manage cafm
assist mobilisation
continuous improvement
client communication
  • Maintain accurate records for compliance, health & safety, and statutory documentation.
  • Provide comprehensive administrative and contract support to the Account Manager and operational teams.
  • Manage CAFM (Computer-Aided Facilities Management) systems, including raising and closing work orders, updating asset data, and producing reports.
  • Assist with the mobilisation of new works, projects, and contract variations.
  • Drive continuous improvement in contract administration and customer service.
  • Coordinate meetings, prepare agendas, take minutes, and follow up on actions.
  • Support financial processes, including raising purchase orders, processing invoices, and assisting with budget tracking.
  • Act as the main point of contact for client queries, ensuring prompt and professional communication.
What you bring
project management
continuous learning
microsoft office
organisational skills
communication
facilities management
  • Ability to manage multiple priorities and work to deadlines.
  • Willingness to learn and support the unique operational needs of a live zoo environment.
  • Proficiency in Microsoft Office and experience with CAFM or similar systems.
  • Strong organisational skills and attention to detail.
  • Excellent communication and customer service skills.
  • Experience in a contract support, facilities administration, or similar role (FM sector experience desirable).
Benefits
  • Thriving planet – protecting nature and taking action on climate change by collaborating and innovating with our partners.
  • The chance to support a world-renowned conservation charity
  • Industry-leading family leave benefits
  • Permanent health insurance, pension, and wellness programme
  • 22 days holiday plus bank holidays (with increases for service)
  • Thriving places – working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity.
  • Thriving people – creating opportunities and relationships so that everyone who works for and with us feels included, invested in and treated with care.
  • Extensive learning and development opportunities
  • Competitive salary and benefits package
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
  • dbs check (disclosure and barring service) at offer stage
  • additional pre-employment checks for certain roles
Company
Overview
  • Excels in delivering high-quality fit-out and refurbishment solutions for a wide range of sectors.
  • Has a long history of successful projects across commercial, residential, and mixed-use developments.
  • Specialises in transforming spaces to meet the evolving needs of businesses, organisations, and communities.
  • Known for delivering innovative solutions that enhance the functionality and aesthetics of client spaces.
  • Projects range from office spaces and retail fit-outs to complex refurbishments of residential buildings.
  • Committed to delivering projects on time, within budget, and to the highest standards of quality.
  • Has built a strong reputation for creating adaptable spaces that are both functional and future-ready.
Culture + Values
  • We are focused on delivering quality and service excellence.
  • We take pride in developing long-term relationships with clients and partners.
  • We embrace innovation and drive efficiencies across all aspects of the business.
  • We foster an environment of collaboration, accountability, and transparency.
  • We are committed to the highest standards of safety and wellbeing.
Environment + Sustainability
2050 Net Zero
Carbon Emissions Target
Aim to achieve net zero carbon emissions.
  • They are reducing carbon emissions across operations and supply chain.
  • Sustainable building practices and eco-friendly materials are core to their business.
  • They monitor and aim to minimize waste production and energy consumption.
  • They actively engage with stakeholders to promote environmental awareness and sustainability.
Inclusion & Diversity
  • is committed to fostering a diverse and inclusive workplace.
  • has set clear goals to improve gender balance across all levels of the business.
  • their recruitment strategies prioritize diversity, ensuring equal opportunities for all.
  • tracks gender diversity and has implemented targeted initiatives to support women in the workplace.
Big Kablio Logo
Kablio AIIf you're someone who helps build and power the world (or dreams to), Kablio AI is your pocket-sized recruiter that gets you hired.
Copyright © 2025 Kablio