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Freeway Operator II
Wsp
Monitor and manage freeway systems, ensuring traffic flow and responding to incidents using various ITS technologies and communication methods.
24d ago
Junior (1-3 years)
Full Time
Fort Myers, FL, United States
Field
Company Size
55,000 Employees
Service Specialisms
Engineering
Consulting
Project Management
Architecture
Design
Environmental Services
Sustainability
Urban Planning
Sector Specialisms
Waste Management and Landfill
Water & Wastewater Tunnels
Water and Wastewater Treatment
Water Supply and Distribution
Parks and Open Spaces
Rail and Transit Advisory
Rail Design
Rail Electrification
Role
What you would be doing
sunguide management
fl511 system updates
its infrastructure checks
event management
patrol dispatch
emergency handling
- Monitor and manage arterial operations in accordance with Section 4.2.5 and District 1 TMC Operations SOP, outside the operational hours of the STMC and coordinate any signal operational changes through the on-call Signal Operations Engineer.
- Coordinating with maintenance staff as needed.
- Following time requirements in the District 1 TMC Operations SOP for event confirmation, RRSP/RISC dispatching, DMS message posting, FL511 system update, etc.
- Entering all scheduled and unscheduled events and congestion into SunGuide software and disseminate information using ITS devices, website, and Florida 511 (FL511) system.
- Carrying out all tasks as detailed in the District 1 TMC Operations SOP.
- Coordinating with other Control Room staff, law enforcement, and external agencies in response to incidents.
- Assist with report data collection to include in all required periodic reports, travel speed and travel time reports, incident reports and any other reports that are requested by the DEPARTMENT.
- Assists in Sunguide configuration changes such as reference points, contact groups, and others per District 1 TMC Operations SOP.
- Posting detour routes in FL511.
- Following FDOT District 1 policies and procedures, including the District 1 TMC Operations SOP.
- Managing events and congestion using the SunGuide GUI and its devices, both electronic (e.g., website server, incident detection algorithms) and in the field (e.g., vehicle detection stations, CCTV cameras, DMS, etc.).
- Inform Emergency Services on Traffic Events – The RTMC/STMC Operators will assist the RTMC/STMC Shift Supervisor informing Emergency Services of traffic incidents in the geographical coverage area of the RTMC/STMC. These events vary in their scope and the methods on how the operator responds notifying FHP, Road Ranger, local police, fire and Emergency Medical Services (EMS) etc.
- Responsible for producing even chronologies, timestamp sheets, incident images and other materials to assist with after-action reviews on major incidents (RISC, MIE etc.)
- Detecting, confirming, and reporting equipment faults affecting Control Room equipment (e.g., central system, computers, CCTV monitors, and large screen display units) and TMC system field equipment (e.g., CCTV, VDS, DMS, RSU etc.).
- Performing daily ITS infrastructure checks (CCTVs, DMS, MVDS, RSUs Video Walls, etc.) during the morning shift and opening ITS device failure tickets for malfunctions detected during the check.
- Responsible for producing periodic operations reports, performance measures,
- Managing Wrong Way Driver events.
- Dispatching Road Ranger Service Patrols to motorists, events, and to assist law enforcement in a timely and efficient manner. Log all activities into the SunGuide database and ensure the quality of information is complete and concise.
- Monitoring the status of freeway using CCTV, Road Ranger Service Patrols, detector data, etc. to include detecting, confirming, updating, and responding to scheduled and unscheduled traffic and incident management events, congestion, and travel time imbalances in the geographical coverage area.
- Coordinating with other operations staff concerning external agency communications and general operations room coordination, and other operations room staff from other agencies to obtain a full understanding of all operations room activity status.
- Coordinate with FDOT and/or FHP and dispatch the proper Rapid Incident Scene Clearance (RISC) Vendor to major events and other activities that require their service in a timely and efficient manner. Log all activities and timestamps into the SunGuide database and ensure the quality of information is complete and concise. This includes updating the RISC Vendor rotation list.
What you bring
sunguide
otm
traffic signals
qa/qc
its
communication
- Good working knowledge of the SunGuide Software and related systems.
- Ability to clearly communicate information over a radio system or network.
- Ability to write reports clearly and concisely.
- Skills in interpersonal relationships.
- Truck Parking Availability Systems (TPAS), Wrong Way Driver Detection Systems, QA/QC of Sunguide data, focused attention on OTM system, smart work zone and others as assigned.
- Ability and willingness to work alternate work shift schedules and be “on-call” 24 hours/day.
- Ability to understand ITS principles.
- Good working knowledge of Traffic Signal Central System applications to review, identify and disseminate signal operation issues.
- Ability to coordinate real time activities and priorities.
- Ability to clearly communicate technical information in non-technical language.
- Skill in the use of Windows based applications.
- Knowledge of communications and disseminating information via multiple communications devices.
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- security clearance for state law enforcement radio system (slers)
- biannual drug screening
- biennial criminal history background check
Company
Overview
Founded 1959
Year Established
The company was established in 1959, marking its beginning as a global leader in engineering and consulting.
40+ Countries
Global Presence
WSP operates in over 40 countries worldwide, delivering innovative solutions across multiple sectors.
- Partners with clients to create sustainable, efficient, and resilient solutions.
- Known for iconic projects like the One World Trade Center and London's Crossrail.
- Provides cutting-edge services in transportation, energy, water, and commercial developments.
- Blends technical expertise with deep industry knowledge to solve complex challenges globally.
78% global leadership
Internal Leadership Filling
Over 75% of global leadership positions were filled internally over the past three years.
3.7% retention increase
Employee Retention
Achieved a notable increase in global employee retention in 2024.
>75% internal filling
Leadership Hiring Practices
Over three-quarters of leadership roles have been filled internally since 2022.
Ethisphere recognition
Ethical Compliance
Recognized by Ethisphere for maintaining strong ethical values as a Compliance Leader Verification.
68% drop emissions
Emissions Reduction
Significant reduction in scope 1 and 2 greenhouse gas emissions compared to 2018 levels.
65.1% SDG-linked
Sustainable Revenue
Percentage of annualized revenues aligned with Sustainable Development Goals.
90% emission reduction
Long-term Goal
Aim to reduce total emissions (scopes 1, 2, and 3) by 90% by 2040 compared to 2018 levels.
30% scope 3 reduction
Supply Chain Emissions
Target to reduce scope 3 emissions by 30% by 2030 compared to 2018 levels.
- Committed to net zero across value chain by 2040 (SBTi-approved)
- Science-based targets: reduce absolute scope 1&2 emissions by 60% by 2030 vs 2018
- No DEI content per instruction.
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