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Programme Manager
Iws Water Hygiene
Lead and manage a team of Workstream leads across the Implementation programme, maintaining high-level plans, managing client relationships, and optimizing processes for peak performance in a Programme Manager role at Echo Managed Services.
16d ago
£85,000
Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Walsall, England, United Kingdom
Hybrid
Company Size
50 Employees
Service Specialisms
Water Hygiene
Legionella Risk Assessment
Water Treatment
Water Quality Monitoring
Disinfection Services
Thermal Expansion Control
Legionella Control
Water Safety Management
Sector Specialisms
Local Authorities
Social Housing
FM Companies
Hotels and Leisure Complexes
Retail Outlets
Industrial Sites
Water Hygiene
Water Treatment
Role
What you would be doing
commercial controls
workstream planning
team leadership
status reporting
client management
risk management
- Manage commercial controls and project plans to ensure high-quality, on-time delivery within the agreed budget.
- Maintain high-level plans and ensure workstream plans support the high-level plan.
- Lead and manage a team of Workstream leads across the Implementation programme.
- Review communication plans across workstreams and wider teams to ensure alignment on shared goals.
- Support financial forecasting through timesheet controls and forecasting spend against targets.
- Lead internal and external programme boards and associated status reporting for clear and accurate workstream activities.
- Manage client relationships and escalations.
- Build relationships with key stakeholders to support clear expectation setting.
- Manage programme RAID logs, change control processes, dependency mapping, action & escalation logs.
- Define programme success criteria to ensure the team has clear goals and alignment during prioritisation conflicts.
- Review and optimise current ways of working across all streams, including automation to reduce activity time.
- Create and maintain performance dashboards to monitor KPIs, such as defect rates.
- Provide impact analysis and context for decisions presented at the programme board to enable swift decision-making.
What you bring
salesforce
sdlc
devops
project leadership
risk management
cloud platforms
- Previous exposure within the utilities sector (desirable).
- Ability to work in a fast-paced, complex environment with multiple moving parts.
- Proven experience leading projects and large-scale implementations, ideally within SaaS or cloud-based platforms.
- Good understanding of software development lifecycle (SDLC), DevOps, and IT operations.
- Excellent planning and coordination skills.
- Proven Salesforce experience
- Excellent communication and stakeholder management skills.
- Strong analytical and problem-solving capabilities.
- Experience in risk management, contingency planning, and incident resolution.
- Employee Well-being programme
- Pension scheme with employer contributions
- Mentorship and guidance from experienced professionals
- Access to my premier benefits – store discounts.
- A supportive and collaborative work environment where your ideas and contributions are highly valued
- Free onsite parking
- 25 days holiday + bank holidays
- A competitive salary
- Onsite Gym
- 24/7 GP service.
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- check for proven experience leading projects and large-scale implementations, ideally within saas or cloud-based platforms, and previous exposure within the utilities sector (desirable)
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Company
Overview
- With expertise in water hygiene and treatment, the company has built a strong reputation.
- The services include water treatment solutions, hygiene services, and compliance with industry regulations.
- Clients rely on these services across industrial, commercial, and utilities sectors where water quality is crucial.
- Projects typically involve water testing, risk assessments, legionella control, and system disinfection.
- The company specializes in ensuring safety and compliance, maintaining high standards of water hygiene.
- A commitment to tailored solutions for the unique needs of each industry is a key strength.
- We focus on creating a collaborative, safe, and engaging working environment.
- We are committed to integrity and always strive for the highest standards.
- We promote professionalism, responsibility, and a passion for delivering quality service.
- We encourage continuous development and learning among our team.
2050 target
Net Zero Emissions Goal
The company is working towards achieving net zero emissions by 2050, focusing on reducing its environmental impact.
- The company actively works on reducing waste and improving energy efficiency across operations.
- Environmental sustainability is embedded in the business strategy, with regular assessments and improvements.
- IWS strives to minimize the carbon footprint of its services and is exploring innovative, environmentally friendly technologies.
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