Technical Adoption Specialist - Design & Manufacturing at Autodesk in Emea, Central Sulawesi, Indonesia | Dublin, Leinster, Ireland | Krakow, Lesser Poland Voivodeship, Poland | Birmingham, England, United Kingdom | Kablio

Role

Description

live coaching

discovery meetings

webinar creation

service catalogue

digital resources

customer adoption

Deliver live coaching sessions to accelerate customer adoption of Autodesk solutions.
Conduct discovery meetings to identify customer needs, pain points, and desired outcomes.
Create and present webinars and other digital content that drive successful product adoption.
Develop, update, and maintain packaged service offerings and a service catalogue following CTS quality standards.
Design, build, and sustain digital resources that solve specific customer challenges.

Requirements

vault

inventor

fusion

5‑6 yrs

bachelor's

english

Autodesk Customer Success is seeking a Technical Adoption Specialist to help medium and large enterprise customers worldwide optimize their product investment and achieve measurable business outcomes. The role sits within the Technical Adoption and Success group of the Customer Technical Success team and reports to the Technical Adoption Manager. It offers hybrid contracts with no minimum office days.

The specialist will work closely with customers, delivering live coaching sessions, discovery meetings, and digital content such as webinars to drive adoption of Autodesk solutions. The position requires expertise in design and manufacturing technologies, particularly Autodesk Vault, Inventor, and Fusion, and benefits from additional European language skills.

Possess expert knowledge of Autodesk Vault, Inventor, and Fusion in production environments.
Bring 5–6 years of design and manufacturing experience and a bachelor’s degree or equivalent.
Demonstrate fluency in English; additional European language skills (German, French, Spanish) are a plus.
Exhibit flexibility, quick learning in fast‑paced settings, and enjoyment of public speaking and presentations.
Additional familiarity with other Autodesk products or similar software is beneficial.

Benefits

Compensation includes a competitive base salary, annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package, with offers tailored to experience and geographic location. Salary transparency is part of Autodesk’s commitment to fair pay.

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded in 1982

Year of establishment

Marks the beginning of Autodesk's journey in pioneering design software solutions.

Pioneered software for 2D and 3D design, revolutionizing industries.
Known for products like AutoCAD, it reshaped architecture, engineering, and manufacturing workflows.
Empowering creators in fields from construction to digital media, enabling more innovative designs.
Develops tools used in iconic projects, from skyscrapers to blockbuster movies.
Pushes the boundaries of design technology, leading the way in artificial intelligence and automation.
Software is a cornerstone in diverse sectors, from industrial to infrastructure, energy, and entertainment.
Cloud-based solutions streamline design processes and foster real-time collaboration across industries.
A leader in 3D design software, with solutions powering projects in every corner of the globe.
Committed to shaping the future of digital design, bringing complex visions to life.

Culture + Values

Innovation: We believe in the power of creativity to push boundaries and change the world.
Collaboration: We work together to create solutions that make a difference.
Customer Success: We are focused on delivering products and services that help our customers succeed.
Sustainability: We are committed to making a positive impact on the planet and communities.
Integrity: We act with honesty and uphold the highest ethical standards.
Inclusion: We embrace diverse perspectives and strive for an environment where everyone belongs.

Environment + Sustainability

2023

Net-zero commitment

Aiming to achieve net-zero carbon status, a critical step in combating climate change.

35%

Carbon emissions reduction

Significant reduction in overall carbon footprint across all emission scopes since 2019.

Designing products that help users make more sustainable decisions, including tools for low-carbon building design.
Aims to advance climate resilience by providing tools to better predict and plan for climate risks.
Promotes circular design principles and helps customers optimize material use and reduce waste.

Inclusion & Diversity

30% Female Workforce

Gender Diversity

As of 2023, 30% of the global workforce identifies as female, highlighting progress in gender diversity across the organization.

25% Leadership Representation

Female Leadership

25% of leadership positions are held by women, indicating strides toward gender parity in executive roles.

2025 Diversity Goal

Leadership Commitment

A strategic initiative to boost representation of underrepresented groups in leadership positions by 2025.

12 Employee Groups

Employee Resource Networks

Twelve employee resource groups are supported, fostering inclusion and community for diverse populations including women, LGBTQ+, and veterans.

Leadership Commitment: Has set a goal to increase representation of underrepresented groups in leadership by 2025.
Inclusive Hiring: Implements inclusive recruitment practices and strives for diverse candidate slates for all roles.

Articles

Autodesk Careers

Autodesk Newsroom

Autodesk Products

Role

Description

live coaching

discovery meetings

webinar creation

service catalogue

digital resources

customer adoption

Deliver live coaching sessions to accelerate customer adoption of Autodesk solutions.
Conduct discovery meetings to identify customer needs, pain points, and desired outcomes.
Create and present webinars and other digital content that drive successful product adoption.
Develop, update, and maintain packaged service offerings and a service catalogue following CTS quality standards.
Design, build, and sustain digital resources that solve specific customer challenges.

Requirements

vault

inventor

fusion

5‑6 yrs

bachelor's

english

Possess expert knowledge of Autodesk Vault, Inventor, and Fusion in production environments.
Bring 5–6 years of design and manufacturing experience and a bachelor’s degree or equivalent.
Demonstrate fluency in English; additional European language skills (German, French, Spanish) are a plus.
Exhibit flexibility, quick learning in fast‑paced settings, and enjoyment of public speaking and presentations.
Additional familiarity with other Autodesk products or similar software is beneficial.

Benefits

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded in 1982

Year of establishment

Marks the beginning of Autodesk's journey in pioneering design software solutions.

Pioneered software for 2D and 3D design, revolutionizing industries.
Known for products like AutoCAD, it reshaped architecture, engineering, and manufacturing workflows.
Empowering creators in fields from construction to digital media, enabling more innovative designs.
Develops tools used in iconic projects, from skyscrapers to blockbuster movies.
Pushes the boundaries of design technology, leading the way in artificial intelligence and automation.
Software is a cornerstone in diverse sectors, from industrial to infrastructure, energy, and entertainment.
Cloud-based solutions streamline design processes and foster real-time collaboration across industries.
A leader in 3D design software, with solutions powering projects in every corner of the globe.
Committed to shaping the future of digital design, bringing complex visions to life.

Culture + Values

Innovation: We believe in the power of creativity to push boundaries and change the world.
Collaboration: We work together to create solutions that make a difference.
Customer Success: We are focused on delivering products and services that help our customers succeed.
Sustainability: We are committed to making a positive impact on the planet and communities.
Integrity: We act with honesty and uphold the highest ethical standards.
Inclusion: We embrace diverse perspectives and strive for an environment where everyone belongs.

Environment + Sustainability

2023

Net-zero commitment

Aiming to achieve net-zero carbon status, a critical step in combating climate change.

35%

Carbon emissions reduction

Significant reduction in overall carbon footprint across all emission scopes since 2019.

Designing products that help users make more sustainable decisions, including tools for low-carbon building design.
Aims to advance climate resilience by providing tools to better predict and plan for climate risks.
Promotes circular design principles and helps customers optimize material use and reduce waste.

Inclusion & Diversity

30% Female Workforce

Gender Diversity

As of 2023, 30% of the global workforce identifies as female, highlighting progress in gender diversity across the organization.

25% Leadership Representation

Female Leadership

25% of leadership positions are held by women, indicating strides toward gender parity in executive roles.

2025 Diversity Goal

Leadership Commitment

A strategic initiative to boost representation of underrepresented groups in leadership positions by 2025.

12 Employee Groups

Employee Resource Networks

Twelve employee resource groups are supported, fostering inclusion and community for diverse populations including women, LGBTQ+, and veterans.

Leadership Commitment: Has set a goal to increase representation of underrepresented groups in leadership by 2025.
Inclusive Hiring: Implements inclusive recruitment practices and strives for diverse candidate slates for all roles.

Articles

Autodesk Careers

Autodesk Newsroom

Autodesk Products