AV IT Support Specialist II

Description

Requirements

• Advanced support knowledge of Windows 11, iOS, and macOS in a developer-heavy environment.
• Expertise with enterprise conference room technologies (Logitech, Crestron, Microsoft Teams Rooms).
• Excellent communication skills, with the ability to connect with both technical and non-technical colleagues.
• A proactive and analytical approach to problem-solving.
• A minimum of 5-7 years of experience in a fast-paced corporate IT support role.
• In-depth knowledge of the Microsoft Office 365 application suite.
• Demonstrated experience with professional A/V production equipment (lighting, audio, cameras, Dante, NDI).
• This is a full-time role expected to work 40 hours per week, office-based in the US.
• Requires sitting or standing at will while performing work on a computer (or any other physical requirements). The role requires communication with managers, peers, and other colleagues of the company in person (on occasion), and by utilizing Microsoft Teams chat, calling, and meeting functions.
• This role requires up to 5% travel.

Benefits

• An Energetic Atmosphere: Join a young, vibrant culture where ideas flow freely, collaboration is constant, and passion for technology connects us all.
• Unwind and Recharge: Crush your high score in our fully equipped game room or break a sweat in the state-of-the-art on-site fitness center.
• A Developer's Playground: We've built an environment where our technical talent can thrive.
• An attractive salary and benefits package.

Training + Development

Interview process

Visa Sponsorship

Security clearance