Entry Level Project Coordinator

Description

• Handle all internal and external customer requests within the timeframe defined by divisional management.
• Take responsibility for all internal and external customer issues and develop effective solutions.
• Assist/support other team members to keep workload even throughout the department.
• Effectively utilize the Order Management and Service Software.
• Effective and timely project review.
• Adjust product ship dates to ensure “Just-In-Time” inventory results while maximizing deliveries and/or installation crew schedules.
• Manage A/R Aging to ensure customers in your territory are not exceeding 60-90 days.
• Manage the defined post-sales order fulfillment process to meet the customer’s expectations.
• Provide all installation crews with all appropriate and accurate project paperwork.
• Effective project management to facilitate timely installation and recovery.
• Maintain effective communication with internal and external customers regarding the order fulfillment process.

Requirements

• Effective time management to determine priorities, determining the highest first.
• Previous customer service experience
• College degree
• Candidates must be able to work in office out of our Bedford Heights, Ohio location
• Construction background with window & door replacement knowledge

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance