Managing a high volume of IT requests for hardware and software related issues via Service Now ticketing system.
Install, troubleshoot hardware and software, support for laptops, desktops, rugged devices (Toughbooks/Touchpads), tablets (iPad, Microsoft Surface), Smart Phones, Printers, etc.
Deliver and install IT workstation hardware and peripherals.
Deploy images to workstations via Microsoft Endpoint Configuration Manager (MECM)
Provide second level support (first level is Helpline) for hardware, software issues.
Requirements
sc license
hp printing
heavy lifting
o365
windows 11
ios
Valid SC Driver's license.
Experience supporting HP Follow me printing/plotters.
Potential for heavy lifting up to 50 lbs
Proficient in Microsoft O365 Applications, Windows OS 11, IOS and MAC OS versions.
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
no visa or work authorization sponsorship is provided.
Security clearance
Information not given or found
Company
Overview
7+ million customers
Customer Reach
Serves over 7 million customers across multiple states.
Committed to sustainability, focusing on reducing carbon emissions and expanding its renewable energy portfolio, including wind, solar, and battery storage projects.
Operates a vast network of electric transmission and distribution lines and natural gas storage, transmission, and distribution pipelines.
Supplies electricity to parts of Virginia, North Carolina, and South Carolina, and natural gas to regions in Utah, Idaho, Wyoming, West Virginia, Ohio, Pennsylvania, North Carolina, South Carolina, and Georgia.
Dominion also operates generation facilities in Indiana, Illinois, Connecticut, and Rhode Island.
Culture + Values
It is vital to send every employee home safe and sound.
Our reputation depends on ethical behavior.
We pursue excellence in service to our customers every day.
By welcoming new ideas, we champion innovation.
Teamwork leads to strong, sustainable performance.
Environment + Sustainability
47% Reduction in CO2 emissions
Carbon Emissions Achieved
Significant decrease in carbon dioxide emissions from electric generation between 2005 and 2022.
2.6 gigawatts offshore wind farm
Renewable Energy Capacity
Largest offshore wind farm in the US, capable of powering over 660,000 homes.
Aims to achieve net-zero greenhouse gas emissions by 2050.
Inclusion & Diversity
22.8% Women
Female Workforce Representation
Percentage of women in the company's workforce.
22.2% Minority
Minority Workforce Representation
Percentage of minority employees in the company's workforce.
36% Women Board
Women on the Diverse Board
Percentage of women on the company's Diverse Board of Directors as of March 27, 2023.
Have active employee network groups focused on DEI topics.