Inbound Advisor at Sse Airtricity in Dublin, County Dublin, Ireland | From EUR32,600 | Kablio
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Inbound Advisor
Sse Airtricity
A leading provider of sustainable energy solutions, offering electricity, gas, and home services.
Handle inbound home moves calls, retain customers and sell energy services.
1 months ago ago
€32,600
Junior (1-3 years)
Full Time
Dublin, County Dublin, Ireland
Hybrid
Company Size
2,200 Employees
Service Specialisms
Energy Supply
Energy Solutions
Distributed Energy
Home Services
Smart Heating Controls
Boiler Replacement / Repair
Green Energy Generation
Smart Metering
+2 more
Sector Specialisms
Electricity
Gas
Utilities
Commercial
Residential
Smart Energy
Renewables
Role
Description
customer interaction
home moves
sales targets
call handling
regulatory compliance
sign‑ups
Take ownership of customer interactions who are moving house, and work on inbound Home Moves retention and sales campaigns
Achieve your sales targets and deliver customer service excellence whilst maintaining call handling efficiency
Work within regulatory guidelines and internal compliance procedures to ensure the business is not exposed to complaints
Proactively sign up new occupants, landlords and letting agents, to ensure continuation of supply at SSE Airtricity supplied premises
Requirements
ms office
telephone
interpersonal
planning
organisation
detail
An excellent telephone manner and strong interpersonal skills with excellent attention to detail
A working knowledge of MS Office
The ability to work accurately under pressure and achieve challenging but realistic targets
The ability to demonstrate strong planning and organisational skills, and to use your own initiative and work as part of a team
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
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Company
Overview
quickly become a leading provider of green energy across the UK and Ireland
delivering electricity, gas, and renewable energy solutions to both residential and commercial customers
known for its investments in wind and solar energy, playing a key role in the transition to renewable power
operates a number of large-scale wind farms, contributing to the significant increase in renewable energy capacity in the region
continues to drive innovation, with future projects aimed at expanding its renewable portfolio and enhancing energy efficiency
a pioneer in green energy, committed to reducing its carbon footprint and providing customers with sustainable energy solutions
Culture + Values
value fairness and transparency
commitment to sustainability
supporting the communities where they live and work
delivering value to customers
Environment + Sustainability
€5 million fund
Community Energy Upgrades
Supporting green energy upgrades, biodiversity, education, and decarbonisation initiatives aligned with UN Sustainable Development Goals.
€25 million support fund
Energy Poverty Relief
Assisting customers most at risk of energy poverty through the SEAI Warmer Homes Scheme.
700 MW capacity
Onshore Wind Farms
Operating or co-owning 31 onshore wind farms across Ireland.
€900+ million investment
Net Zero Plan
SSE plc's investment in Ireland by 2027 through SSE Airtricity and SSE Renewables as part of the Net Zero Acceleration Plan.
Mission to empower customers on their journeys towards a net-zero energy future.
Offer insulation, solar panels, batteries, heat pumps, and smart EV charging through One Stop Shop and Generation Green Home Upgrades.
Partner with businesses to shape decarbonisation strategies, including green corporate PPAs linked to SSE renewable assets.
Founded commercial renewables development in the 1990s, co-architected Ireland’s first offshore wind (Arklow Bank).
Developing onshore, offshore, and utility-scale solar + battery storage across Ireland.
Launched the Generation Green Community Fund supporting green energy upgrades, biodiversity, education, and decarbonisation aligned with UN SDGs.
Helping customers most at risk of energy poverty via the SEAI Warmer Homes Scheme and a customer support fund.
Inclusion & Diversity
Signatory to UN Women’s Empowerment Principles (2022)
No publicly stated DEI targets or gender breakdown available.
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