Fire Service Coordinator

Liaise with clients, field technicians, and internal teams to ensure clear communication and timely service delivery

Schedule, allocate, and forecast day-to-day and upcoming works for wet and dry fire teams

Prepare and process quotes, purchase orders, and job documentation

Coordinate routine maintenance, testing, and quoted jobs across various client sites

Manage permits, service calls, and technician schedules efficiently

Provide general administrative and coordination support to the wider operations team

Support compliance and reporting requirements within the testing and maintenance division

• Schedule, allocate, and forecast day-to-day and upcoming works for wet and dry fire teams
• Prepare and process quotes, purchase orders, and job documentation
• Manage permits, service calls, and technician schedules efficiently
• Coordinate routine maintenance, testing, and quoted jobs across various client sites
• Liaise with clients, field technicians, and internal teams to ensure clear communication and timely service delivery
• Provide general administrative and coordination support to the wider operations team
• Support compliance and reporting requirements within the testing and maintenance division

This is a hands-on coordination role suited to someone who thrives in a fast-paced environment, enjoys problem-solving, and can confidently manage multiple priorities while maintaining strong communication with field staff and clients.

Excellent communication and customer service skills

Strong organisational and multitasking abilities

Transferable coordination experience from similar trades or service-based industries (e.g. building services, HVAC, plumbing, electrical, facilities, etc.)

Confident using scheduling systems and Microsoft Office Suite

Ability to work independently, prioritise tasks, and meet deadlines in a busy environment

Proven experience in a Service Coordinator, Scheduler, or Maintenance Coordinator role (fire industry experience highly regarded but not essential)

Due to ongoing growth, the team is seeking an experienced Service Coordinator to support their testing and maintenance division. You'll be coordinating a team of 7-8 technicians, scheduling both routine and quoted works, and ensuring operations run smoothly day to day.

• Transferable coordination experience from similar trades or service-based industries (e.g. building services, HVAC, plumbing, electrical, facilities, etc.)
• Confident using scheduling systems and Microsoft Office Suite
• Excellent communication and customer service skills
• Proven experience in a Service Coordinator, Scheduler, or Maintenance Coordinator role (fire industry experience highly regarded but not essential)
• Strong organisational and multitasking abilities
• Ability to work independently, prioritise tasks, and meet deadlines in a busy environment

Opportunity to grow within a reputable fire protection company

Permanent, full-time role with a well-established national brand

You'll be joining an established Service Coordinator and working closely with the Operations Manager.

$85,000 + super

Supportive management team and collaborative working environment

Immediate start available

• Supportive management team and collaborative working environment
• Opportunity to grow within a reputable fire protection company
• Permanent, full-time role with a well-established national brand
• $85,000 + super
• Immediate start available