Service Coordinator

Description

• Regularly review work orders and help minimize the time between completion and invoicing.
• Create and review the work order workflow process
• Works within and promotes vision, mission, and values of BMC.
• Reviews Service Reports and SIMS to assure accuracy.
• Assist with the Warranty and SiTech work order process
• Works with Technicians, Advisors, and Department Managers closely.

Requirements

• A two year degree or equivalent experience and training preferred.
• Technical knowledge to read and understand Service Reports.
• Background in mechanics or technology preferred.
• Must have an understanding of time requirements to perform specific jobs.
• Applicant must be able to work well within a team environment.
• Experience with Excel/Word/PowerPoint and Web-Based functionality is necessary.
• Able to handle multiple tasks.
• Excellent communication and customer service skills.
• Good organization skills are essential.
• Understands the complete process of a service dept.

Benefits

• Health Insurance – 3 plan options
• Basic Life/AD&D and Supplemental Life Insurance
• Paid Time Off (PTO)
• SmartDollar – employer paid financial planning program
• Health Savings Account – Employer contribution up to $1,300/year
• Long-Term Disability Coverage
• Vision Insurance
• 10% Annual Retirement Employer Contribution, with Additional 5% Discretionary Employer Contribution
• Dependent Care Flex Spending Account
• Maternity / Paternity Benefits
• Employer paid Short-Term Disability Coverage – 60% of base pay/salary
• Employee Assistance Program (EAP) – including Health Coaching
• Voluntary Benefit options - Cancer Insurance/Accident/Hospitalization
• 401(K) Plan
• Dental Insurance – 2 plan options

Training + Development

Interview process

Visa Sponsorship

Security clearance