Field Service Supervisor at Miter Brands in Phoenix, AZ | USD67,711-84,600 | Kablio

Role

Description

customer coordination

process compliance

schedule optimization

employee relations

field supervision

repair services

Interacts with cross-functional department employees and supervisors to ensure customer commitments are met
Ensures employees adhere to standard operating processes, daily performance expectations, and high levels of customer interaction
Recommend employment actions (e.g. hiring pre-screened applicants, promotions, demotions, terminations, pay changes)
Daily management of employee schedules; including appointments route optimization and ad-hoc adjustments based on changes
Manages employee relations issues and facilitates resolution including personnel concerns and development opportunities
Supervises a team of technicians that investigate and perform repair services at residential homes and commercial buildings ensuring services are performed safely and effectively.

Requirements

ms office

team supervision

team building

customer service

Proficient with the MS Office Suite
Three to five years supervising team members onsite and remotely
Experience in building successful teams
Five years in customer service

Benefits

Paid time off (PTO) and paid Holidays
401k retirement plan with company match
Tuition Reimbursement
Company-paid Short-Term Disability
Identity Theft Protection
Legal Insurance
Pet Insurance
Company Paid Life Insurance
Supplemental Hospital Indemnity, Critical Illness, and Accident Insurance
Team Member Discount Program
Three comprehensive Medical plan options
Company-paid Long-Term Disability
Yearly Wellness Clinic
Voluntary Life Insurance
Employee Assistance Program

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded with a vision to redefine industry standards, this company has become a trusted partner in providing engineering, construction, and technology solutions.
This company has a reputation for tackling complex projects across a variety of sectors, ranging from infrastructure to industrial developments.
This company specializes in delivering high-quality, innovative solutions that bridge the gap between engineering expertise and technological advancements.
Throughout its history, this company has led key projects in sectors such as industrial construction and critical infrastructure development.
This company excels in leveraging technology to enhance project outcomes, optimizing efficiency, and reducing costs.
This company is known for its ability to navigate large-scale projects with precision, handling everything from early design phases to final execution.
Its services encompass a diverse set of industries, ensuring this company is a versatile leader in engineering and construction.

Culture + Values

100% Safety

Safety Commitment

Ensuring safe operations through OSHA VPP Star sites and raising industry standards.

100% Testing

Quality Assurance

Commitment to rigorous audits, seamless quality, and continuous improvement across manufacturing processes.

Obsess over manufacturing details to ensure precision every time.
Innovation is integral to every business aspect, fostering a culture of creative thinking.
Build trust through transparency and industry-leading warranties.
Deliver seamless, pressure-free customer experiences.
Form long-lasting relationships with customers and team members.
Center every decision on people—employees, customers, and communities.
Prioritize safety with a focus on raising industry standards.

Environment + Sustainability

$600/year

Tax Credits Savings

ENERGY STAR® Most Efficient products qualify for up to $600 in annual tax credits for homeowners.

40% reduction

Material Use Reduction

Diamond Glass product reduces material use by up to 40%, enhancing sustainability.

ENERGY STAR®-qualified products with low-E coatings, gas-filled enhancements, warm-edge spacers.
Use of recycled glass and reclaimed vinyl extrusion to reduce manufacturing waste.
Partnered for over 10 years with ENERGY STAR; engineering team tests component longevity beyond specifications.
Diamond Glass recognized as 2025 Sustainable Product of the Year—weighs almost half, enhancing energy efficiency.

Inclusion & Diversity

Articles

News

Media Center

MITER Brands App

Company

Overview

Founded with a vision to redefine industry standards, this company has become a trusted partner in providing engineering, construction, and technology solutions.
This company has a reputation for tackling complex projects across a variety of sectors, ranging from infrastructure to industrial developments.
This company specializes in delivering high-quality, innovative solutions that bridge the gap between engineering expertise and technological advancements.
Throughout its history, this company has led key projects in sectors such as industrial construction and critical infrastructure development.
This company excels in leveraging technology to enhance project outcomes, optimizing efficiency, and reducing costs.
This company is known for its ability to navigate large-scale projects with precision, handling everything from early design phases to final execution.
Its services encompass a diverse set of industries, ensuring this company is a versatile leader in engineering and construction.

Culture + Values

100% Safety

Safety Commitment

Ensuring safe operations through OSHA VPP Star sites and raising industry standards.

100% Testing

Quality Assurance

Commitment to rigorous audits, seamless quality, and continuous improvement across manufacturing processes.

Obsess over manufacturing details to ensure precision every time.
Innovation is integral to every business aspect, fostering a culture of creative thinking.
Build trust through transparency and industry-leading warranties.
Deliver seamless, pressure-free customer experiences.
Form long-lasting relationships with customers and team members.
Center every decision on people—employees, customers, and communities.
Prioritize safety with a focus on raising industry standards.

Environment + Sustainability

$600/year

Tax Credits Savings

ENERGY STAR® Most Efficient products qualify for up to $600 in annual tax credits for homeowners.

40% reduction

Material Use Reduction

Diamond Glass product reduces material use by up to 40%, enhancing sustainability.

ENERGY STAR®-qualified products with low-E coatings, gas-filled enhancements, warm-edge spacers.
Use of recycled glass and reclaimed vinyl extrusion to reduce manufacturing waste.
Partnered for over 10 years with ENERGY STAR; engineering team tests component longevity beyond specifications.
Diamond Glass recognized as 2025 Sustainable Product of the Year—weighs almost half, enhancing energy efficiency.

Inclusion & Diversity

Articles

News

Media Center

MITER Brands App