Clean Energy Coordinator

Description

As the project coordinator at Forge, you become the face of the company once a sale is signed, guiding homeowners through the largest purchase they’ll make after a home or car. You’ll oversee the entire post‑sale journey—from job intake and pre‑construction checklists to coordinating permits, materials, and installation crews—ensuring a seamless experience.

• Intake new jobs and quickly grasp all project details.
• Guide homeowners through pre‑construction tasks, including MassSave heat loan and permit collection.
• Serve as primary point of contact, answering homeowner questions and providing regular updates.
• Coordinate material ordering and permit acquisition with the warehouse team.
• Schedule and assign installation crews in collaboration with field supervision.
• Keep HubSpot and work‑management software current and accurate.
• Generate and send invoices, ensuring timely payments.
• Negotiate change orders and manage job profit margins.
• Proactively spot potential issues and suggest improvements.
• Adopt and leverage new technology tools, including AI, to enhance performance.

Requirements

We’re looking for an organized, tenacious, sharp, and curious individual who can juggle a million moving parts without dropping the ball. The core of the role is figuring things out—fixing broken things, asking clarifying questions, speaking up with better ideas, and building playbooks when none exist. This isn’t a predictable corporate desk job; it’s fast, sometimes messy, and will evolve over time.

The candidate must be local to the Boston area and comfortable with mostly in‑person work, thriving in organized chaos and enjoying challenges while staying composed when things go sideways.

Success in this role requires meticulous organization, strong communication skills across phone, email, virtual, and in‑person channels, and the ability to learn quickly, ask good questions, and take initiative. You’ll stay calm under pressure, help fix issues even when they aren’t your fault, and embrace new tech tools such as G‑Suite, Slack, Zoom, and AI‑driven solutions.

Bonus experience includes construction, trades, HVAC, crew scheduling, or handling invoices, paperwork, and permits.

• Communicate effectively via phone, email, virtual meetings, and in‑person interactions.

Benefits

The position offers a starting salary of $60,000–$70,000, with flexibility for more senior candidates, plus equity and a comprehensive benefits package.

Forge’s culture is built around purpose—advancing heat‑pump technology—without corporate bureaucracy or endless meetings. Employees enjoy rapid career growth, competitive compensation with stock options and bonuses, generous paid time off, health and dental coverage, a 401k match, mileage reimbursement, and phone/data stipends.

• Career growth with promotion from within and leadership development.
• Competitive salary, equity, and performance bonuses.
• Paid holidays, vacation, sick time, and PTO accrual based on tenure.
• Comprehensive health, dental, and 401k match with generous contributions.
• Mileage reimbursement, phone and data stipends, and other employee perks.

Training + Development

Interview process

Visa Sponsorship

Security clearance