Business Systems & Process Improvement Manager

Description

We are seeking a Business Systems & Process Improvement Manager to join our team and play a key role in driving operational excellence across the organization. This role will partner closely with leadership to identify, design, and implement process improvements that enhance efficiency, scalability, and overall business performance.

• Track, report, and communicate outcomes using data and performance metrics to demonstrate progress and impact.
• Support ERP and operational excellence efforts, bridging gaps between business operations and technical teams.
• Lead and execute process improvement projects across teams, from problem identification through implementation and measurement.
• Collaborate with cross-functional leaders to align on improvement goals, resource needs, and change management plans.
• Own and manage the process improvement backlog, ensuring initiatives are clearly defined, prioritized, and delivered on schedule.
• Use project management tools (Asana, Monday.com, Jira, Trello, MS Project) to coordinate and visualize work.
• Facilitate stakeholder workshops and discovery sessions to document current-state workflows and design future-state processes.

Requirements

The ideal candidate brings a background in ERP or functional consulting, with experience in industrial services (e.g., oil & gas, construction) and thrives on transforming complex workflows into streamlined, effective processes.

• Bachelor’s degree in Business, Engineering, Operations Management, or related field
• Excellent leadership, facilitation, and problem-solving skills with a collaborative mindset.
• Strong project management skills.
• PMP or PMI certification
• A new, robust enterprise resource planning software solution
• 3–5 years of experience in process improvement, operational excellence, or functional ERP consulting.
• Proven ability to lead cross-functional initiatives and influence at all levels of the business.
• Lean Six Sigma, Process Engineering, Operational Excellence certification, or similar
• Proficiency with project management software and data-driven reporting.

Benefits

• Team outings and an opportunity to get involved and make a difference with various charities in the community
• Great benefits, including medical, dental, vision, 401K with company contribution, profit sharing plan, long-term disability
• Varied career path opportunities across the different disciplines in the company
• The opportunity to have influence in a team-based culture that rewards collaboration, problem solving and process improvement

Training + Development

Interview process

Visa Sponsorship

Security clearance