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Quality and Records Manager
Hdr
Oversee quality management and records, promote culture of quality in Operations, Professional Services, and Marketing, provide guidance to Project Managers, monitor activities for continuous improvement, lead quality assurance efforts.
16d ago
Expert & Leadership (13+ years), Experienced (8-12 years), Intermediate (4-7 years)
Full Time
United States-Alaska-Anchorage
Office Full-Time
Company Size
10,000 Employees
Service Specialisms
Architecture
Engineering
Construction services
Environmental services
Urban planning
Project Management
Design
Consulting
Sector Specialisms
Architecture
Asset Management
Coastal Engineering & Restoration
Commissioning & Operations
Economics & Finance
Engineering
Environmental Sciences
Healthcare
Role
What you would be doing
project qc
quality culture
onboarding
process alignment
continuous improvement
reporting
- Monitor project QC review activities including assignment of experienced and qualified reviewers.
- Work with the Area Manager and other Area leadership to advance and promote HDR’s culture of quality across Operations, Professional Services, and Marketing.
- Provide guidance and support to Project Managers regarding development of project plans (e.g., PMP, QMP, RMP), identifying best practices for their projects when requested.
- Develop and update local area processes supporting implementation of QMS and ILG requirements. Work crossfunctionally with area leadership to continually align and refine local delivery processes (e.g., Business Groups, Operations, Accounting, Marketing, Human Resources, Safety, etc.).
- Develop and maintain a comprehensive new employees onboarding program to provide awareness of the HDR QMS and its role in our organization.
- Lead quality assurance efforts to implement QA/QC Program activities striving for continuous improvement.
- Serve as the local leadership representative for quality and support the implementation of the QMS. Continually advance the culture of quality by working in close partnership with area leadership and serve as the local representative of the quality office.
- Respond to staff questions or issues related to policies and procedures related to the organization’s QMS.
- Identify local opportunities for training and support through monitoring loss trends due to quality related issues.
- Represents HDR’s commitment to fulfil project responsibilities and obligations to client and internal management stakeholders. Must provide professional and ethical direction for the company and staff. #LIJM8
- Communicate QMS and ILG updates and Quality Office and ILG directives to the area leadership and staff as appropriate.
- Lead implementation of quality, standards, and best practices related to the Quality Program.
- Participate in project reviews and support project teams with management of Quality Processes.
- Work with Business Group Managers regarding workload balancing, focusing on ensuring qualified staffing of project teams.
- Work with Business Group Managers and Business Class Leaders to identify and monitor activities for continuous improvement including development and use of technical standards, procedures, best practices, and lessons learned.
- Coordinate with the local area business group project quality managers on project support needs and transmission of key project experience.
- Regularly report QMS implementation, lessons learned, and audit resolution strategies to the Quality Office.
What you bring
conflict resolution
collaboration
quality culture
leadership
- Strong commitment to enhancing quality culture among local leadership and staff.
- Be able to resolve conflicts between vested parties to reach solutions where risk can be mitigated while allowing business to remain flexible/nimble.
- High level of collaboration and selfawareness; focused on both reinforcing corporate quality and risk management messaging as well as details of our reporting systems and core quality processes.
- Strong leadership skills and be able to manage relationships with Area Leadership, Quality Office, and local project teams effectively.
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- yes, background checks will be conducted
Company
Overview
1917
Year Founded
The company was established in 1917, marking the beginning of its journey as a leader in engineering and construction.
Over 100 years
Years of Expertise
HDR has accumulated over a century of experience, contributing to its extensive portfolio of innovative projects.
Thousands
Projects Completed
HDR has successfully delivered thousands of projects, showcasing its expertise across various industries.
- provides innovative and sustainable solutions for infrastructure, buildings, and the environment.
- combines engineering, architecture, and environmental stewardship in a holistic approach.
- designing award-winning transit systems, water treatment plants, and energy-efficient buildings.
- iconic public buildings and large-scale infrastructure projects.
- We embrace the diverse perspectives of people with a passion for making a difference.
- Our people are the heart of HDR.
- We foster a culture of inclusion, collaboration, and innovation.
- We care about making an impact on the communities we serve.
- We strive to push the boundaries of what’s possible in every project we take on.
2035
Net Zero Target
Committed to achieving net zero carbon emissions by this year.
- Aim to reduce energy consumption and carbon emissions across all office locations.
- Design and engineering solutions focus on sustainability, utilizing renewable energy, water efficiency, and sustainable materials.
- Approach to sustainable infrastructure includes climate resilience and long-term environmental stewardship.
- Measure environmental impact through energy reduction goals, resource conservation, and sustainable design initiatives.
30% Women
Representation in Leadership Roles
Women comprise 30% of leadership roles, reflecting progress in gender diversity at the executive level.
- Focuses on recruitment strategies for underrepresented groups to increase workforce diversity.
- Offers diversity-focused mentorship programs to support career development among diverse employees.
- Committed to building an inclusive environment where all employees feel they belong.
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