Otis Elevator Co.
Designs, manufactures, and services elevators, escalators, and moving walkways worldwide.
Lead C2C credit, collections & project execution in Kuwait
9 days ago
Expert & Leadership (13+ years)
Full Time
Mirqab, Capital Governorate, Kuwait
Office Full-Time
Company Size
69,000 Employees
Service Specialisms
Maintenance Services
Installation Services
Modernization Services
Engineering Services
Consulting Services
Project Management
Design Services
Technical Services
Sector Specialisms
Buildings
Residential
Commercial
Transport
Utilities
Government
Role
Description
credit assessment
project planning
collections management
kpi monitoring
process improvement
reporting
Date Posted: 2025-09-29. The role is based in Al Tijaria Tower, 10th Floor, Al Soor Street, Mirqab, Kuwait. The C2C Lead is responsible for leading and coordinating both the strategic planning and operational execution of C2C projects in Kuwait, translating regional priorities (IBAME) into specific local actions.
- Lead the credit and collections team, assessing creditworthiness of key accounts.
- Design and execute C2C project plans, ensuring timelines, quality, and business objectives are met.
- Manage daily collections, reserves, disputes, and track incidents to resolve issues swiftly.
- Monitor operational and project KPIs, analyze deviations, and implement corrective actions.
- Align priorities with regional and local stakeholders, facilitating two‑way communication.
- Identify and implement process improvements for internal and external workflows.
- Prepare clear reports and presentations for the C2C IBAME Lead, regional management, and local teams.
- Coordinate multidisciplinary internal and external teams, fostering collaboration and shared responsibility.
- Train the team on new processes and maintain close partnership with the Finance department.
- Support the C2C IBAME Lead in implementing initiatives locally.
Requirements
4 years
credit collections
strategic planning
kpi management
ccp certification
finance degree
- Minimum 4 years experience in credit and collections, preferably in C2C environments.
- Ability to balance strategic planning, KPI management, and operational coordination.
- Strong analytical, results‑oriented mindset.
- Excellent English communication skills; Arabic proficiency preferred.
- Practical, solution‑focused, and resilient under high‑pressure conditions.
- University degree in Finance, Administration, Economics, or a related field.
- Preferred Certified Credit Professional (CCP) certification.
Benefits
We are an equal‑opportunity employer committed to diversity, inclusion, and ESG principles. Otis provides transportation assistance, extensive training, and an Employee Scholar Program that supports colleagues pursuing further education or certifications.
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
1853 Founded
Year of Establishment
Operates as a leader in vertical transportation solutions.
- Pioneered the first passenger elevator, revolutionizing urban transportation.
- Serves a wide range of sectors, including residential, commercial, and infrastructure projects.
- Their work can be seen in iconic structures like the Burj Khalifa.
- Focuses on safety, efficiency, and sustainability in urban spaces.
- Advanced smart elevator systems enhance user experience and energy efficiency.
Culture + Values
- We put people at the center of everything we do.
- We are reliable, smart and focused on the future.
- We are creating a more personal, connected world.
- We roll up our sleeves to get it done.
Environment + Sustainability
50% Reduction
Emissions Target
Aims to cut Scope 1 and Scope 2 emissions by half by 2030.
100% Certification
Zero-Waste Goal
Seeks to achieve zero-waste-to-landfill certification for all factories by 2025.
30% CO₂ Reduction
Emissions Achievement
Factories have reduced CO₂ emissions by more than 30% since 2015.
6.62M lbs Recycled
Waste Diversion
Florence, SC factory recycled over 6.6 million pounds of sheet metal in a year.
- Achieve carbon neutrality for factory electricity by 2030.
- Complete ISO 14001 certification for all factories by 2025.
- Spanish plants: San Sebastián factory LEED Platinum and 100% renewable energy; Vigo plant solar panels reducing electricity use ~30%, cutting ~44 metric tons CO₂/year.
- Science‑Based Targets initiative–approved goals: reduce absolute Scope 1 & 2 GHG emissions 55% by 2033 (2021 base year); reduce Scope 3 emissions 33% by 2033.
Inclusion & Diversity
34% Women Executives
Women in Leadership
34 percent of the company’s executives identify as women, reflecting gender diversity at the executive level.
26% Diverse Executives
Ethnic/Racial Diversity
26 percent of U.S.-based executives are ethnically or racially diverse, contributing to broader representation.
56% Diverse Board
Diverse Representation
Over half of the Board members are women, ethnically diverse, or both.
100% Gender Parity
Gender Parity Target
Aiming for equal gender representation in executive ranks by 2030.
- Employee Resource Groups support colleagues in field operations, Black/African American communities, LGBTQ+ individuals, and others.
- A six-point framework guides initiatives in anti-racism, bias education, STEM pipeline development, mental health support, and social justice.
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