Description

The Food Court Assistant works alongside team members to keep common areas clean, safe and welcoming. The role involves day‑to‑day cleaning of designated zones to meet established standards, operating cleaning machines after training, and presenting a professional, friendly image at all times. The assistant must be able to work both independently and as part of a team, taking initiative without constant supervision.

Key duties include following departmental procedures, handling waste and recycling, and maintaining all publicly accessible surfaces such as floors, windows, walls, signage, stairs, lifts and vending areas. The assistant is also responsible for reporting any maintenance issues, completing daily documentation, attending meetings and training, and supporting colleagues to ensure smooth departmental operation. Consistently high standards of customer service and adherence to health‑ and safety regulations are essential.

• Follow departmental procedures, schedules, and safety regulations.
• Dispose of waste properly, empty and clean bins (up to 3 kg) and handle clinical waste/sharps.
• Operate cleaning machines after training, adhering to COSHH and PPE guidelines.
• Report maintenance defects and maintain building fixtures.
• Clean public areas: floors, windows, walls, signage, stairs, lifts, corridors, barriers, vending machines.
• Sweep, mop, and sanitize floors; empty bins and remove rubbish.
• Sort recyclables and manage waste containers.
• Complete daily work forms and attend required meetings/training.
• Communicate with team leaders and colleagues to ensure smooth operations.
• Deliver high‑standard customer service, addressing queries, complaints, and compliments.
• Handle heavy equipment; walk, bend, push, pull, lift repeatedly.

Requirements

The role requires a confident and friendly demeanor, strong verbal and written communication, and the physical ability to operate heavy cleaning equipment and perform repetitive lifting, bending and pushing tasks. Candidates should be self‑motivated, flexible, and capable of working without direct supervision while contributing positively to the team. The position is full‑time, 40 hours per week (Saturday‑Wednesday 13:00‑21:30) with a rate of £12.21 per hour.

• Demonstrate confident, friendly demeanor and strong communication skills.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance