Operations Excellence Specialist

Description

• Ensures updates to process documentation are communicated and accessible to branch teams.
• Participates in daily huddles and branch meetings to reinforce OPEX practices.
• Partners with Safety Advisors to embed safety into process improvements and conducts safety/5S Gemba walks with Branch Managers and/or Supervisors.
• Directly supports branch teams in executing continuous improvement initiatives.
• Takes a hands-on approach to help with implementation of branch 5S, spare parts, and consumable storage improvements.
• Coordinates OPEX activities, training sessions, and project rollouts, and follows up on action items to ensure closure.
• Prepares weekly status reports for OPEX leaders and branch managers.
• Monitors adherence to standardized work and escalate deviations to branch leadership, reinforcing new behaviors and practices.
• Partners with Safety Advisors to embed safety into process improvements.
• Maintains a tactical checklist for each branch to track readiness and compliance, tracks progress of improvement initiatives and flags deviations for corrective action
• Delivers hands-on coaching to front-line staff on Lean tools and CI practices.

Requirements

• Working knowledge of change management principles and frontline engagement strategies.
• Familiarity with visual management systems, SOP documentation, and process mapping.
• The role requires mobility within work environments, use of office equipment, lifting up to 20 pounds, clear vision and hearing, effective communication skills, and occasional travel for meetings and training sessions.
• Comfortable facilitating training sessions and coaching team members in a hands-on environment.
• 2–4 years of experience in operations, continuous improvement, or field-based support roles.
• Solid understanding of operational workflows and branch-level performance metrics.
• Ability to travel frequently and work independently in field settings.
• Bachelor’s degree in engineering, systems, or another related field or a combination of education and work experience.
• Demonstrated success in implementing Lean/OPEX initiatives.
• Basic understanding of safety regulations and how they integrate with process improvements.
• Proven track record of supporting cross-functional teams in executing tactical initiatives.
• Proficiency in driving Operations Excellence, Lean, and Change Management.

Benefits

• Inclusive Group Life Insurance
• Valuable Employee Training Program(s)
• Rewarding Employee Referral Program
• Supportive Employee Assistance Program (EAP) that allows for covered behavioral health visits
• Generous salary and bonus program(s)
• Attractive Vacation Programs
• Retirement Plan with Employer Matching Contributions
• Low-cost Medical, Dental, and Vision Insurance

Training + Development

Interview process

Visa Sponsorship

Security clearance