Jll
JLL provides professional services in real estate and investment management worldwide.
2 days ago
$60,000 - $70,000
Junior (1-3 years), Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Buffalo, New York, United States
Office Full-Time
Company Size
102,000 Employees
Service Specialisms
Sector Specialisms
Description
stakeholder management
contractor oversight
site inspections
purchase orders
disaster recovery
facilities operations
The Workplace Ambassador supports the Facilities Manager with operational activities across accounting, finance, maintenance, operations, vendor oversight, purchasing, and occupancy services, while maintaining a focus on enhancing the end‑user experience. This role provides essential administrative support, manages daily building operations, and works directly with stakeholders to ensure seamless workspace delivery in a dynamic, multi‑disciplinary environment.
- Develop and maintain close working relationships with key LSEG stakeholders, landlords, managing agents, and facilities vendors
- Assist in managing all on-site contractors to ensure performance meets required standards, including inspection of vendor work
- Conduct site inspections, assessments, regular audits, and carry out safety procedures and building protocols
- Assist in financial processes including purchase order management, monthly accrual reports, and finance tracker monitoring
- Ensure all office supplies and services operate to expected standards while maintaining premises in neat, working condition
- Support implementation and monitoring of disaster recovery and business continuity plans
- Provide insights and feedback for new initiative implementations while liaising with other teams for seamless end-user experience
Requirements
excel
outlook
facilities
vendor management
kpi
multitasking
- Experience in coordinator role within facilities, property management, hospitality, or related fields
- Proficiency with computer equipment and programs including Word, Excel, and Outlook
- Strong multitasking abilities with proven capability to manage multiple projects effectively
- Open communication skills with collaborative team‑working approach
- Professional service‑focused mindset with problem‑solving capabilities
- Availability to work on-site 5 days per week with overtime availability as needed
- Direct experience or strong interest in facilities management and customer service
- Knowledge of current industry trends and best practices
- Keen interest in technology and workplace innovation
- Experience with financial management platforms and procurement processes
- Understanding of asset management and register maintenance
- Previous experience in vendor management and oversight
- Familiarity with KPI and SLA management and reporting
Benefits
The position is on‑site in Buffalo, NY, with standard business hours and requires a full five‑day workweek, including overtime as needed. Visa sponsorship is not provided, and candidates must be authorized to work in the United States. Estimated compensation ranges from $60,000 to $70,000 per year, with final packages determined by qualifications, location, and market conditions.
JLL offers a supportive culture and comprehensive benefits that prioritize mental, physical, and emotional health, including a 401(k) with matching contributions, medical, dental and vision care, paid parental leave, paid time off, company holidays, and early wage access through Daily Pay. The company leverages artificial intelligence to match candidates with opportunities and maintains strict privacy practices in line with its Candidate Privacy Statement.
- 401(k) plan with matching company contributions
- Comprehensive Medical, Dental & Vision Care
- Paid parental leave at 100% of salary
- Paid Time Off and Company Holidays
- Early access to earned wages through Daily Pay
Training + Development
Interview process
Visa Sponsorship
- this position does not provide visa sponsorship; candidates must be authorized to work in the us without employer sponsorship.
Security clearance
- position is subject to a background check for convictions directly related to duties.
- only job‑related convictions will be considered and will not automatically disqualify the candidate.
Overview
$20+ billion revenue
Annual Revenue
JLL generated over $20 billion in revenue in 2021, demonstrating strong financial performance.
- Founded over 200 years ago, JLL has become a global leader in real estate services and investment management.
- With a presence in over 80 countries, JLL offers a wide range of services, including property management, advisory, and capital markets.
- JLL manages iconic properties like the Shard in London and works with Fortune 500 companies to optimize real estate portfolios.
- The company is known for its innovative solutions in real estate technology and sustainability.
- Typical projects include large-scale urban developments, corporate relocations, and infrastructure advisory.
- JLL has pioneered the integration of data-driven insights into real estate decision-making.
- The company’s expertise spans across diverse sectors, such as residential, commercial, industrial, and infrastructure.
- Notable for its long-standing history, JLL continues to shape the global real estate landscape.
Culture + Values
- Integrity, teamwork and ethics in all of our actions
- Respect for people, their contributions and personal growth
- Customer-driven focus with a commitment to excellence
- Commitment to sustainability and the environment
- Innovation and creativity in everything we do
- Building strong relationships and trust with our clients, partners, and communities
Environment + Sustainability
Net Zero 2040
Carbon Target
Aiming to achieve net zero carbon emissions by 2040 through comprehensive sustainability strategies.
50% by 2030
Emission Goal
Reducing carbon emissions from managed buildings by 50% by 2030.
10% by 2025
Water Efficiency
Aiming for a 10% reduction in water usage per square foot by 2025.
100% Renewable
Energy Source
Targeting 100% of energy from renewable sources for managed properties by 2030.
- Implementing green building certifications for managed properties, such as LEED and BREEAM
- Assisting clients in reducing their carbon footprint by optimizing building operations and energy use
Inclusion & Diversity
40% Gender Representation
Target for Senior Leadership
Aim to achieve 40% gender representation in senior leadership roles by 2025.
35% Women in Workforce
Global Workforce Composition
Currently, women make up 35% of the global workforce, with efforts focused on increasing their presence in leadership.
- Dedicated programs for advancing women’s leadership and mentorship.
- Partnerships with external organizations to promote gender equality in real estate.
- Ongoing efforts to foster an inclusive work environment for employees of all backgrounds.