Hire Desk Manager

As Hire Desk Manager, you’ll be the engine that keeps hire operations running smoothly. You’ll oversee all day-to-day hire activity, ensuring customers receive excellent service, equipment is allocated efficiently, and projects are delivered on time.

• Develop and mentor hire desk staff as the team grows.
• Monitor utilisation, performance, and reporting of hire fleet.
• Manage all incoming hire enquiries and convert them into bookings.
• Build and maintain strong client relationships, ensuring a high level of customer satisfaction.
• Oversee scheduling, allocation, and logistics of generators, hybrid systems and other clean energy tech.
• Work closely with engineering and operations teams to coordinate delivery and collection of equipment.

• Customer-focused with excellent communication and relationship-building ability.
• Experience in the hire industry (plant, tool, equipment, or power hire).
• Leadership skills – able to motivate and guide a team.
• Knowledge of generators or hybrid systems is desirable but not essential.
• Strong organisational skills with the ability to juggle multiple projects.

Salary: £40k-£52k

• A collaborative, supportive working culture.
• Company pension.
• Competitive salary.
• Private Medical Insurance.