Complies with the Occupational Health and Safety Act, Workplace Safety and Insurance Act, and Workplace Hazardous Material Information System. This includes recognizing health and safety hazards, reporting incidents, fulfilling responsibilities under the applicable legislation.
Provides resident information for all departments by maintaining up to date resident room records, occupancy, daily census and informs all departments of resident movement/move-ins/move-outs. (Sherpa)
Co-ordinates move-ins and room preparation.
Assists with department heads in planning and implementing resident programs and services based on residents' needs and requests.
Collects and forwards pertinent information to other departments and ensures notification to corporate office.
Prepares marketing and sales reports for submission to the general manager by the fifth working day of the following month.
Enhances the home’s community awareness/image through public speaking engagements.
Prepares and processes Tenancy Agreements accurately.
Implements the marketing objectives, policies and procedures of the home.
Completes all required annual mandatory training/education.
Complies with all relevant corporate policies and procedures.
Maintains ongoing contact with potential residents.
Conducts tours and acts as the internal and external referral source for all sales and marketing contacts and activities.
Responds to resident inquiries and concerns; follows up with general manager and department heads to ensure residents’ satisfaction.
Schedules pre move-in health-care assessments with the resident service manager or designate.
Provides and explains Resident Handbook and conducts post move-in tour and visit.
Participates in and contributes to the Verve Quality Improvement (VQI) program at the home.
Markets residential suites in accordance with established sales procedures to ensure occupancy targets are met.
Develops both new and existing potential resident contacts through a structured marketing and follow-up program.
Ensures that model suites are clean and attractive on a daily basis.
Receives and updates CHIP as needed.
Acts as a representative at community functions as appropriate.
Facilitates and ensures a smooth transition for new residents:
Attends and participates in regional marketing meetings.
Co-ordinates both internal and external public relations activities.
Maintains complete and accurate sales records in accordance with established procedures and programs.
Meets regularly with the general manager and other staff to review marketing plan on an on-going basis.
Maintains statistics to evaluate sales and marketing effectiveness:
Keeps Sherpa program up to date.
Conducts competitor survey at least annually.
Develops and implements an annual marketing plan, and updates and reviews it as needed.
Requirements
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
all offers of employment are subject to a criminal background check.
Founded with a passion for delivering quality care, Verve Senior Living operates across North America, creating vibrant communities for seniors.
Specializes in designing, developing, and managing senior living facilities, offering a variety of services from independent living to skilled nursing.
Focused on creating environments where seniors can thrive, emphasizing personalized care, wellness, and engagement.
Partners with local healthcare providers to ensure seamless, high-quality medical services for residents.
Over the years, has expanded to multiple locations, building a trusted reputation for innovation in senior housing solutions.
With a mission to redefine aging, stands at the forefront of redefining the senior care experience.
Culture + Values
They create extraordinary experiences for residents, families, and employees.
They are committed to creating an environment where employees feel valued, appreciated, and empowered to do their best work.
They believe in providing the highest quality care in an environment that feels like home.
They strive to develop innovative solutions to improve the lives of residents and the success of team members.
They value continuous improvement and are always looking for ways to elevate their services.
Environment + Sustainability
Net Zero by 2030
Emissions Goal
Committed to achieving net-zero emissions, demonstrating a strong focus on reducing environmental impact.
Committed to sustainable building and operational practices.
Implement energy-efficient technologies and pursue eco-friendly solutions in operations.
Focus on reducing environmental impact through waste diversion programs and sustainable sourcing.
Inclusion & Diversity
is committed to building a diverse and inclusive workforce.
prioritizes inclusive hiring practices and creating a work environment where all employees feel valued and respected.
focuses on gender diversity with a commitment to increasing female leadership representation.