VP Territory Operations

Company logo
Schindler Elevator Corporation (U.S.)
Schindler Elevator Corporation provides mobility solutions, specializing in elevators, escalators, and related services.
Manage sales, installation, service, and modernization ops across territories.
3 days ago ago
Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Pittsburgh, PA
Field
Company Size
67,000 Employees
Service Specialisms
Elevator Installation
Elevator Maintenance
Escalator Services
Lift Modernization
Technical Services
Project Management
Engineering
Sector Specialisms
Buildings
Residential
Commercial
Hospitals
Hotels
Offices
Public Transit
Apartment Complexes
Role
What you would be doing
field operations
quality management
cost optimization
business planning
customer service
team leadership
  • Develop and execute annual Territory business plan in support of Area operation’s financial and non-financial objectives.
  • Develop and execute a customer service strategy to ensure positive service and satisfaction with customers.
  • Safety: Uphold the highest safety standards for all.
  • Create Value for the Customer: Deliver innovative, reliable solutions.
  • Develop and recommend administrative, field and marketing budgets and control expenditures within approved budget objectives.
  • Develop and maintain strong commercial relationships with key customers and influential industry consultants through personal contact and staff assignments.
  • Analyze and advise change in sales and field coverage, new products, price realization and competitor’s actions.
  • Integrity and Trust: Foster honest, ethical relationships.
  • Manage, mentor and lead within territory all assigned District, Branch and Area Managers as well as District Service Managers and the large constituency of Sales Representatives and Field Superintendents.
  • Plan, schedule and assign workload requirements interfacing skill levels of field, marketing and administrative personnel to the needs of the Territory operation through PMS job elements, activities and performance reviews.
  • Initiate procedures and leadership practices to create a business environment for participative management; pro-active labor relations with local business agents; maintain high morale of subordinates and be strong, aggressive supporter of business unit’s management philosophy and practices.
  • Develop and coordinate implementation of Territory operation’s BDP program for field installation cost improvement goals on each product line by utilizing process step objectives.
  • Develop and execute plans to support implementation of territory operations and office quality initiatives to achieve strategic plan objectives.
  • Administer field resources to satisfy customer requirements for installation and service of products to Division objectives for quality, reliability and profitability.
  • Allocation of human and financial resources for cost effectiveness and customer satisfaction.
What you bring
10+ years
p&l
elevator
management
negotiation
communication
  • This role can also be seated in Cleveland, Columbus, Cincinnati, Indianapolis, Toledo, Detroit & Lansing.
  • Ten to fifteen years in various assignments within the Company, in the Elevator industry, or in another service oriented business.
  • Minimum ten years’ experience managing a full P&L for an industrial company.
  • Must be aware of and continuously apply Company policy and procedures related to quality, human resources and financial matters.
  • Recognizing internal and external changes occurring in business environment and adjusting the resource focus to capitalize on those changes.
  • Must have the knowledge, technical and management skills, credibility, and negotiating and communication skills
  • Persuasion is required both internally and externally.
Benefits
  • Competitive Medical, Dental and Vision Plans - Effective from first day of hire.
  • A wide range of development opportunities to boost your professional and leadership growth.
  • 3 weeks’ vacation which increases with tenure, 7 sick days, 3 floating holidays and 8 Company Observed Holidays.
  • Tuition Reimbursement - Eligible after 6 months of service.
  • Parental Leave – 100% base pay for 6 consecutive weeks within first year of a child’s birth or adoption.
  • Fully vested 401k match, up to 7% of total eligible compensation.
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Over 140 Years
Company History
Schindler Elevator Corporation has a long-standing history of innovation in vertical and horizontal transportation systems.
  • A global leader in the design, manufacturing, and servicing of elevators, escalators, and related mobility solutions.
  • Serves a diverse range of industries, providing solutions for buildings, infrastructure, transport, and more.
  • Well-known for cutting-edge technology in mobility solutions, offering energy-efficient and sustainable products.
  • Typical projects include large-scale commercial buildings, residential complexes, and transport hubs like airports and metro stations.
  • Involved in major infrastructure projects, ensuring safety and reliability in vertical transport.
  • Focuses on customer-centric services, including maintenance and modernization offerings.
  • A trusted partner in delivering mobility solutions that keep people moving across cities and countries worldwide.
Culture + Values
  • We take pride in delivering sustainable mobility solutions.
  • We are committed to the highest standards of customer satisfaction.
  • We value the safety and well-being of our employees, customers, and communities.
  • We continuously innovate and improve, driving excellence in everything we do.
  • We act with integrity and uphold strong ethical standards.
  • We foster a culture of teamwork and collaboration.
Environment + Sustainability
50% Energy Savings
Energy-Efficient Products
Schindler's products reduce energy consumption through innovative designs and technologies.
30% CO2 Reduction
Carbon Emissions Drop
Schindler has achieved a significant decrease in its carbon footprint over the past five years.
  • Committed to achieving net zero carbon emissions by 2040.
  • Focus on reducing carbon footprint of products and operations across their lifecycle.
  • Implmented programs to reduce water usage and waste across all facilities.
  • Using sustainable materials and technologies in product design.
Inclusion & Diversity
25% Target
Women in Leadership Roles
The company aims to increase the percentage of women in leadership roles by 25% by 2025, reflecting a strong commitment to gender diversity at the top levels.
25% Balance
Gender Diversity
Currently, 25% of global leadership positions are held by women, showcasing progress toward achieving gender parity in leadership roles.
  • Promotes equal opportunities for all employees, regardless of gender or background.
  • Provides programs to support the development of diverse talent across all levels.
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