Hotels Sales Manager- York

Description

• Responsible for coordination and communication of group and meeting room needs by distributing BEO and Group Resumes on a weekly basis.
• Responsible for ensuring professional service and required administration to ensure the professional management of all group room blocks and related meeting room arrangements.
• Attend relevant tradeshows required to meet segment sales goals (e.g., wedding)
• Work with DOS and GM to cultivate new client relationships, maintain existing ones and re-establish lost ones through phone and personal contact when needed.
• Responsible for professionally managing all related segment inquiry calls and “closing” on all inquiries according to GRC parameters.
• Accurately input all group room reservations and sales call activities in Hotel Sales Pro / Delphi.
• Attend weekly sales and weekly revenue meetings as directed by GM and Revenue Manager.
• Strengthen community network by attending relevant community activities and networking events as assigned.
• Contributing to the overall revenues of the hotel by building relationships with existing accounts/clients and securing new contracts with all repeating groups within assigned segments.
• Managing and posting on our social media accounts on a monthly basis
• Respond to all third-party and brand sourced leads in a timely and organized manner.
• Responsible for meeting segmentation sales goals through proactive sales solicitation including personal appointments, phone and email solicitation.

Requirements

• A high school diploma or GED required.
• Strong organizational skills, with the ability to manage multiple priorities in a fast-paced environment
• Proven record for providing outstanding customer service skills with a desire to overcome obstacles and resolve problems.
• Valid Driver's License required.
• Ability to sell
• Minimum of 1-2 years' experience in sales, or customer service-related role.
• Goal-oriented with ability to forecast and project against assigned goals
• Excellent verbal and written communication skills
• Working knowledge of property management systems, revenue management systems or sales automation systems (Hotel Sales Pro or Delphi) is a plus
• Demonstrated ability to understand customer requirements and translate these into sales solutions and satisfied guests.
• Hilton experience preferred but not required (PEP system experience)
• Ability to work in a “team” environment

Benefits

• Fun working environment! We feel that work should be fun and the management teams do all they can to promote a fun working environment.
• Worldwide travel discounts.
• Access to Healthy Rewards Program
• 401(k) Retirement Plan with a company match.
• Excellent benefits including medical, dental and vision available for full-time coworkers.
• Vacation is offered to regular full-time coworkers and is earned annually on your anniversary date. You may carry over a portion of your hours into the next anniversary year.

Training + Development

Interview process

Visa Sponsorship

Security clearance