Responsible for coordination and communication of group and meeting room needs by distributing BEO and Group Resumes on a weekly basis.
Responsible for ensuring professional service and required administration to ensure the professional management of all group room blocks and related meeting room arrangements.
Work with DOS and GM to cultivate new client relationships, maintain existing ones and re-establish lost ones through phone and personal contact when needed.
Responsible for professionally managing all related segment inquiry calls and “closing” on all inquiries according to GRC parameters.
Accurately input all group room reservations and sales call activities in Hotel Sales Pro / Delphi.
Attend weekly sales and weekly revenue meetings as directed by GM and Revenue Manager.
Strengthen community network by attending relevant community activities and networking events as assigned.
Contributing to the overall revenues of the hotel by building relationships with existing accounts/clients and securing new contracts with all repeating groups within assigned segments.
Managing and posting on our social media accounts on a monthly basis
Respond to all third-party and brand sourced leads in a timely and organized manner.
Responsible for meeting segmentation sales goals through proactive sales solicitation including personal appointments, phone and email solicitation.
Requirements
high school
driver's license
customer service
sales experience
delphi
teamwork
A high school diploma or GED required.
Strong organizational skills, with the ability to manage multiple priorities in a fast-paced environment
Proven record for providing outstanding customer service skills with a desire to overcome obstacles and resolve problems.
Valid Driver's License required.
Ability to sell
Minimum of 1-2 years' experience in sales, or customer service-related role.
Goal-oriented with ability to forecast and project against assigned goals
Excellent verbal and written communication skills
Working knowledge of property management systems, revenue management systems or sales automation systems (Hotel Sales Pro or Delphi) is a plus
Demonstrated ability to understand customer requirements and translate these into sales solutions and satisfied guests.
Hilton experience preferred but not required (PEP system experience)
Ability to work in a “team” environment
Benefits
Fun working environment! We feel that work should be fun and the management teams do all they can to promote a fun working environment.
Worldwide travel discounts.
Access to Healthy Rewards Program
401(k) Retirement Plan with a company match.
Excellent benefits including medical, dental and vision available for full-time coworkers.
Vacation is offered to regular full-time coworkers and is earned annually on your anniversary date. You may carry over a portion of your hours into the next anniversary year.
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
85+ Years Strong
Company Tenure
The company has been operational since its founding in 1931, demonstrating long-term stability and expertise.
Combining engineering, logistics, and design-build expertise, they take projects from blueprint to build-out with seamless coordination.
They serve diverse sectors—industrial plants, commercial complexes, residential developments, and vital infrastructure works.
Their typical projects range from large-scale manufacturing facilities to mixed-use commercial campuses and transit hubs.
Financially robust, they sustain steady revenue through integrated services that reduce client risk and improve efficiency.
Known for tackling complex challenges, they’ve successfully delivered projects in demanding environments worldwide.
An unusual highlight: their vertically integrated model includes in-house logistics, boosting control over project delivery.
Culture + Values
Integrity - We operate with honesty and strong moral principles.
Teamwork - We value collaboration and work together to achieve our common goals.
Customer Focus - We strive to deliver exceptional service and exceed expectations.
Excellence - We pursue continuous improvement and strive for the highest standards.
Innovation - We foster creativity and embrace change to meet evolving customer needs.
Stewardship - We take responsibility for our actions and the impact they have on our business, community, and environment.
Environment + Sustainability
By 2050
Net Zero Commitment
Achieving net zero greenhouse gas emissions across operations.
Ongoing projects include improving energy efficiency in facilities and operations.
Implemented comprehensive recycling programs to reduce waste and minimize landfill contributions.
New construction projects focus on using sustainable materials and meeting energy efficiency standards.
Active efforts to reduce water usage across business operations.
Inclusion & Diversity
40%
Gender Representation
Percentage of leadership positions held by women, with ongoing efforts to address gender inequities in higher roles.
Diversity Goals: High Companies aims to increase the diversity of its workforce and leadership team.
Employee Resource Groups: Programs supporting different cultural backgrounds, including mentorship opportunities for underrepresented groups.