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Senior IT Telecom Analyst
Duke Energy Corporation
Major U.S. energy company generating, transmitting and distributing electricity and natural gas.
Senior IT Telecom Analyst responsible for designing, implementing, testing and documenting complex data and carrier network solutions with expertise in ACI, TCP/IP, routing, switching, Subnetting, Routing Protocols, VPN, Wireless, firewall technologies and experience with network automation, programming and scripting.
Maintain accurate diagrams and configurations for all network devices.
Work in an Agile engineering environment on team-based projects and assignments.
Collaborate across the IT organization to provide end-to-end solutions.
Define and document technical requirements for new capabilities, work with key suppliers to solution, build and certify ensuring compliance with all functional, operational and business objectives. Develop proposals and communicate outcomes that address business value/risk and gain partner approval
Procure, turn-up, and troubleshoot both private and public WAN circuits
Troubleshoot complexing routing designs, LAN switching environments, and firewall policy.
Creation of network infrastructure designs, configurations, standards and documentation to effectively deliver network solutions
Prepare and submit cost estimates for planned installations where required.
Analysis of QoS policies for various applications and VOIP.
Prepare engineering job packages consisting of detailed parts / equipment lists, and appropriate documentation (drawings, network diagrams, configurations, etc.).
Collaborate closely with peer IT organizations helping to influence, guide and direct technical outcomes; ensuring mutual strategy alignment
Ensure cost effective design of systems with the ultimate goal of meeting business needs and providing reliable and efficient service to the customer.
What you bring
network technologies
cisco certifications
network hardware
scalable solutions
communication skills
proficient in aci/otv
Adherence to Change Management practices
Experience in leading key network projects, representing the organization and working closely with Product Owners, Operations, Business Units, Suppliers, and Peer Organizations
Experience with designing communications solutions for SCADA systems
Associates degree
Ability to present information on technically complex subjects in an understandable manner in both oral and written form to business clients and senior management.
Willingness and ability to learn new skills
Experience with the following network hardware/software solutions:
Advanced working experience with network technologies and protocols such as spanning tree, TCP/IP V4/V6, SIP, ARP, EIGRP, OSPF, BGP, DMVPN, Link Aggregation, 802.1Q trunking, HSRP/VRRP/GLBP, VSS/VSL, QoS, Multicast, 802.11a/b/g/n/ac, IPsec, RADIUS/TACACS+, Cisco ASRs/Cisco Nexus/Cisco IOS, HTTP/s, MPLS, IKEv2, IPv6, Route-maps, SNMP, ACL, Palo Alto Firewalls, Opengear Terminal Servers and Syslog
Superior inter-personal skills (listening, conflict management, approachability, negotiations) with ability and willingness to share information and transfer knowledge to others.
Up to 5% travel
Ability to work well within a team; good interpersonal relational skills
Superior working knowledge of the telecommunications systems, associated safety policies, practices, work procedures and regulatory requirements.
Demonstrated ability to work productively with little direct supervision.
Ability to effectively prioritize multiple tasks
Understanding of communication technology and fundamentals.
Datacenter experience with technologies like ACI and OTV around design, implementation, & support
Strong interpersonal skills to support successful performance in a team environment
Cisco routers, switches, wireless controllers, APs, phones, ASAs, ACS, ISE, DNA, ACI and OTV
Experience with Python, shell scripts, RESTful APIs, EEM Scripting, JSON/XML, Ansible automation is a plus
Experience navigating process-oriented workflows, understanding many different internal business partner requirements and building good working relationships.
Minimum 5 years related work experience
Effective verbal & written communication
Ability to design repeatable, reliable, and scalable solutions with fault tolerance, performance tuning, monitoring systems, statistics/metrics collection, and disaster recovery
Demonstrated organizational and time management skills
In lieu of Associates degree(s) AND 5 year(s) related work experience listed above, High School/GED AND 7 year(s) related work experience
Experience in coordination with multiple groups, companies, and people simultaneously
Experience with network capacity planning, network security principles and general network management best practices.
Hybrid Mobility Classification – Work will be performed from both remote and onsite locations after the onboarding period. However, hybrid employees should live within a reasonable daily commute to a Duke Energy facility.
The company reported impressive financial performance, achieving significant revenue in 2023.
58,000 MW
Total Generation Capacity
A diversified portfolio including coal, gas, nuclear, hydro, wind, and solar.
8 million
Electricity Customers
Serves a substantial number of electricity users across multiple states.
$210 million
HQ Renovation Cost
The iconic LEED-Platinum skyscraper in Charlotte cost significantly to build.
Grew from a regional power provider into one of America's largest energy holding companies.
Manages a diversified generation portfolio—coal, gas, nuclear, hydro, wind and solar.
Typical projects include grid modernization, pipeline infrastructure, renewable energy build-outs and nuclear operations.
Charlotte headquarters anchors an iconic LEED-Platinum skyscraper reshaping the city skyline.
Culture + Values
Honesty and integrity are at the core of all we do.
A culture of transparency, high performance and pride among employees.
Behaviors, as well as results, matter in our company.
A Culture of Accountability enabling anonymous reporting and consistent enforcement.
Our Ethics and Compliance Program is designed to foster a culture of ethical and compliant behavior.
Environment + Sustainability
44% reduction
Scope 1 Carbon Emissions
Achieved a 44% reduction in Scope 1 carbon emissions since 2005, equivalent to removing 13 million vehicles from the road.
48% reduction
Electric‑Generation CO₂
Reported a 48% reduction in electric‑generation CO₂ emissions from 2005 levels as of 2023.
50% reduction target
Carbon Emissions by 2030
Committed to reducing carbon dioxide emissions by at least 50% from 2005 levels by 2030.
Double renewables by 2025
Renewables Portfolio Expansion
Planning to expand the renewable energy portfolio from 11,900 MW to 30,000 MW by 2035, with an intermediate goal to double it by 2025.
Net‑zero CO₂ emissions from electric generation by 2050
31% reduction in carbon emissions since 2005 (prior to 2030 acceleration)
Methane‑neutral natural gas distribution by 2030
Less than 5% energy from coal by 2030; full coal exit by 2035
Expanded net‑zero target to include Scope 1, 2, and certain Scope 3 emissions
Smart, self‑healing grid avoided over 1.5 million outages & 3.5 million outage hours (2023)
Targeting 80% reduction in electric‑generation CO₂ by 2040
Inclusion & Diversity
100% Score
LGBTQ Equality Index
Achieved a perfect score on the Human Rights Campaign's Corporate Equality Index, demonstrating commitment to LGBTQ-friendly policies.
500 Members
LGBTQ Equality ERG
The WeR1 LGBTQ Equality Employee Resource Group has nearly 500 members, supported by senior leadership to foster inclusion and professional development.
Reflecting the communities we serve and strengthening our culture of inclusion and belonging (foundation principles)
Diversity & Inclusion Councils and Employee Resource Groups drive inclusion and professional development
Strategic goal: attract, engage and retain a talented, diverse workforce
Strategic goal: create an inclusive workplace where everyone is empowered
Strategic goal: embrace diverse perspectives including culture, background and gender
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