Design Consultant

Ahf

Manufactures and distributes high-performance flooring solutions for residential and commercial spaces.

Sell and consult on flooring products, assist customers, and support sales.

17 days ago ago

Junior (1-3 years)

Full Time

Orlando, FL

Office Full-Time

Company Size

2,600 Employees

Service Specialisms

Flooring

Manufacturing

Sourcing

Installation

Distribution

Design

Sector Specialisms

Residential

Commercial

Role

What you would be doing

customer service

sample management

order entry

product knowledge

sales support

inventory review

Receive incoming customer service in person and over the phone.
Organize and maintain showroom literature, idea centers and the sample library.
Provide support and resources to outside sales representatives.
Liaison with Outside Sales Reps and Sales Managers by passing on selection information for existing and new clients.
Building and maintaining a working knowledge of current inventory, colors, specifications, and information through regular product reviews, internal meetings, trade, and industry publications, etc.
Provide clients with unsurpassed service, expertise, and convenience through the sales and completion process.
Assist customers in the process of product knowledge and design material selection process.
Use order entry system to look up pricing, inventory and availability, customer information, delivery dates, back-orders, etc. Enter orders and slab holds when necessary.
Maintain professional appearance and behavior at all times.
Determine customer needs and timeline and tailor presentation of materials according to their needs.
Frequently, you will be expected to stand and sit for long periods of time.
Maintain a professional appearance and attitude at all times.
Frequently, bending, crouching, pushing, and pulling will be required to stock and organize the samples department.
Frequently, using ladder to reshelf samples in the samples department.
Adhere to and comply with all safety policies and practices.
Maintain organization of the sample area. Return and proper placement of samples to the designated sample area.
Assist clients in selecting and/or specifying tile, natural stone, slab, and other related products; offer alternative options; offer best solutions to meet customer needs.
Maintaining clean work and office areas. Setting up, moving, adjusting and cleaning displays. Keeping desk, floors and showroom area clean and maintained.
Create a memorable shopping and selection experience for all customers.
Develop options and implement solutions

What you bring

detail-oriented

communication

design degree

space planning

multitasking

strategic thinking

Multitask in a fast-paced environment
Strategic and tactical thinking abilities.
Strong attention to detail and organizational skills.
Think analytically
Occasionally, you will be expected to lift up to 25-30 pounds.
Positive attitude and strong work ethic.
Attention to detail
Maintain regular and punctual attendance (consistent with ADA and/or FMLA)
Passion and proven knowledge of interior designing and space planning.
Communicate effectively
Strong communication skills required, including collaborating, and communicating respectfully and professionally with customers, co-workers, contractors, management, department team members and outside agencies to ensure a smooth transition from order placement to product installation.
Background in design, construction, and/or education in interior design.
Ability to operate independently and take initiative.
Positive attitude and engagement with customers and internal employees.
Must be able to work overtime as necessary.
Excellent organizational skills with attention to detail.
Good interpersonal skills in dealing with employees.
Must be confident, hardworking, motivated, well organized and task oriented, and possess good closing and presentation skills.
Associate degree in interior design or related field highly preferred.
Must pass mandatory pre-employment drug test, physical, and criminal background check.

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

must pass mandatory pre‑employment drug test, physical, and criminal background check.

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Company

Overview

30+ Years

Experience

The company has established itself through decades of delivering quality flooring solutions.

manufacture innovative and sustainable flooring solutions.
built a reputation for quality, performance, and design.
offer a wide range of products, including hardwood, laminate, and luxury vinyl tile (LVT) flooring.
serve residential, commercial, and industrial sectors with durable and attractive flooring solutions.
operate several brands and are a key player in both the U.S. and global flooring markets.
invest in product development and technological innovation.
provide flooring solutions that meet the evolving needs of architects, designers, and homeowners.
commit to sustainability, with many products designed with the environment in mind.

Culture + Values