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Hilti North America

Account Manager Trainee

Company logo
Hilti North America
Hilti North America provides high-quality tools, technology, and services for construction professionals.
Manage and operate a Hilti Store to maximize walk-in sales and smaller field accounts, providing high customer service while driving Hilti Brand.
15d ago
$46,500 - $50,000
Entry-level
Full Time
Cleveland, OH
Office Full-Time
Company Size
30,000 Employees
Service Specialisms
Technical Services
Engineering
Consulting
Project Management
Training & Education
Tool Repair & Maintenance
Design Support
Fire Protection Consulting
Sector Specialisms
Energy
Industrial
Power sector
Mining
Oil and Gas
Construction
Infrastructure
Buildings
Role
What you would be doing
inventory reconciliation
inventory management
store maintenance
customer backorders
product sales
financial transactions
  • Reconcile opening, closing, and annual physical inventories for the Hilti Store.
  • Review and analyze all shipping documents and sales trends; identify and make corrections to ensure correct inventory levels are on hand to drive sales.
  • Maintain a clean and organized work area and storefront at all times; keep assigned equipment in good order.
  • Expedite customer backorders and switch to locations that meet customers’ delivery requirements with the most cost-effective mode of transportation.
  • Sell, service, and promote the full Hilti product line directly to walk in customers and smaller field accounts; create innovative ways to drive sales through merchandising and product demo efforts.
  • Post receipts, disbursements, and material returns; review reorder recommendations to ensure adequate replenishment of the Hilti Store.
  • Audit Hilti Store cycle counts, backorders, unconfirmed orders, and manual stock status transactions to ensure inventory levels are correct and consistent.
What you bring
customer service
relocate
diploma
presentation skills
adaptability
  • Previous customer service and/or sales skills preferred
  • Willingness to relocate after 18-24 months is a plus.
  • High School Diploma or GED required; bachelor’s degree preferred or equivalent work experience
  • Excellent written, verbal, and presentation skills
  • Ability to lead change and adapt to a fast paced, dynamic environment
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
  • background checks may be part of the hiring process.
Company
Overview
1941
Year Founded
The company was established in 1941, marking the beginning of its legacy in the construction industry.
  • is a leading provider of innovative products, services, and solutions for construction professionals.
  • portfolio includes power tools, fastening systems, and construction software designed to increase productivity on job sites.
  • solutions span diverse sectors, with a strong presence in industrial, commercial, residential, and infrastructure projects.
  • focuses on quality, providing equipment and services for everything from building foundations to complex commercial infrastructure.
  • offers cutting-edge technology and a commitment to delivering long-lasting, reliable solutions to its customers.
  • provides consulting services, project management support, and training for construction professionals.
  • projects often involve large-scale builds such as skyscrapers, bridges, and commercial complexes.
  • remains at the forefront of the construction industry, constantly evolving its offerings to meet the demands of modern building and infrastructure challenges.
Culture + Values
  • Integrity
  • Performance
  • Commitment
  • Innovation
  • Teamwork
  • Customer Care
  • Excellence
Environment + Sustainability
2050
Net-zero commitment
Committed to achieving net-zero emissions through strategic sustainability initiatives.
  • Targets to reduce greenhouse gas emissions in line with the Science Based Targets initiative (SBTi).
  • Implementing energy efficiency measures to reduce carbon footprint in operations and products.
  • Use of recycled and renewable materials in products.
  • Increasing circularity through product repair, refurbishment, and recycling services.
Inclusion & Diversity
  • Focuses on building a diverse workforce and fostering an inclusive work environment.
  • Aims to increase the number of women in leadership positions.
  • Promotes equal opportunities for all employees, regardless of gender, background, or ethnicity.
  • Regularly tracks and reports on gender and diversity metrics.
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