Food Runner- Pier Top

Description

• Ensure timely and accurate delivery of food orders from the kitchen to the appropriate tables.
• Monitor dining areas for spills, debris, or other cleanliness issues and take appropriate action to remedy the situation.
• Adhere to all resort policies, procedures, and hygiene standards, including food safety guidelines, to maintain a safe and sanitary dining environment for guests and staff.
• Work efficiently under pressure, especially during peak dining hours, to ensure timely delivery of food orders and guest satisfaction.
• Anticipate and address guests` service needs.
• Maintain a clean and organized work environment, including food running stations and service areas, in adherence to health and safety standards.
• Participate in updated training for the bar and menu items.
• Maintain cleanliness of work areas, china, glass, etc., throughout the day
• Collaborate closely with servers and kitchen staff to ensure smooth communication and efficient service.
• Notify Supervisors immediately of any product shortages or out-of-stock items.
• Communicate with the kitchen regarding menu questions, the length of wait, recooking orders, and product availability.
• Pay close attention to detail in all aspects of table setup and maintenance, ensuring that tables are impeccably presented, and guest expectations are consistently met or exceeded.
• Develop and maintain positive working relationships with others and support your team to reach common goals.
• Assist servers in any way necessary to ensure exceptional guest experiences, including refilling drinks, clearing tables, and addressing guest inquiries.
• Assist with beverage service, including refilling water glasses and delivering beverages to tables, to support the overall service flow and enhance guest satisfaction.
• Communicate effectively with guests to confirm order accuracy and address any special requests or dietary restrictions.
• Coordinate with the kitchen to prioritize orders and ensure that food is prepared and plated according to guest specifications.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
• Maintain behavior consistent with sexual harassment/hostile work environment policy dictated in the Employee Handbook
• Ensure uniform and personal appearance are clean and professional.
• Welcome and acknowledge all guests according to resort standards.
• Uphold the resort's standards of professionalism, courtesy, and hospitality at all times while interacting with guests and colleagues.

Requirements

• Ability to prioritize and organize work assignments.
• Ability to implement and uphold service standards.
• High School Diploma or GED recommended.
• Some College experience or Degree recommended.
• Ability to work well in stressful, high-pressure situations.
• Flexibility to work varying shifts, including days, evenings, weekends, and holidays, as needed.
• Previous experience in a restaurant or hospitality setting preferred.
• Must be able to speak, comprehend, read, and write English.
• Familiarize yourself with the menu items and their components to accurately deliver each dish to the correct table.
• Ability to work under variable temperature conditions.
• Must be able to stand or walk for extended periods of time.
• Must have a current Food Handlers card.
• Must have effective communication skills.
• Previous food running, busser, server assistant experience in a professional setting is preferred.
• Speak with others using a clear and professional language.
• Have a working knowledge of draft beer systems and how to properly change a keg.
• Strong work ethic and dedication to providing exceptional service.
• Ability to interact with all associates and guests of the resort.

Benefits

• Complimentary room nights at CoralTree Hospitality managed properties
• Participation in a 401(k) plan with a company match
• Paid time off/sick time
• Group medical, dental, vision, life, and disability benefits.
• An employee assistance program
• Complimentary team member meals
• Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement

Training + Development

Interview process

Visa Sponsorship

Security clearance