Description

The technician is responsible for troubleshooting equipment, performing burner setup, and managing combustion on dual‑fuel systems while applying a solid understanding of combustion theory and electrical control and motor wiring. Exceptional customer service and safe, efficient boiler performance are core expectations.

Additional duties include coaching other technicians, conducting preventative maintenance, site surveys, and equipment modifications, as well as preparing for installations by reviewing building layouts and gathering necessary materials. The role also involves inspecting and maintaining service vehicles and tools, completing job paperwork, ordering parts, providing technical support, and promoting company products and services.

• Service, maintain, and repair hot water and steam boiler systems in commercial/industrial settings.
• Troubleshoot equipment and perform burner setup on dual‑fuel systems.
• Coach and mentor fellow technicians on boiler repairs.
• Conduct preventative maintenance, site surveys, and equipment modifications.
• Prepare for installations by reviewing building layouts and gathering materials.
• Inspect and maintain service vehicles and tools.
• Complete job paperwork and keep accurate records.
• Identify and order required parts promptly.
• Provide technical support and product expertise to customers.
• Promote and assist in the sale of company products and services.

Requirements

The Boiler Service Technician – Level 2 position is based in Wilmington, NC and is a full‑time, day‑shift role requiring a two‑year degree. It falls under the Skilled Labor & Trades category and focuses on servicing, maintaining, and repairing hot water and steam boiler systems in commercial and industrial environments.

Qualifications include an associate degree in HVAC or a related field, three years of relevant experience, a valid driver’s license, Universal EPA certification, and proficiency with Microsoft Word and Outlook. Candidates must possess strong language, mathematical, and reasoning abilities, and be able to handle the physical demands of frequent lifting, climbing, and working in various environmental conditions.

The work environment requires outdoor and indoor tasks in mechanical rooms, often under extreme weather, with exposure to moving parts, heavy equipment, noise, fumes, and potential electrical hazards. The position is classified as Very Heavy Physical Demand, requiring the ability to lift up to 115 lb and use standard personal protective equipment.

Brady is an equal‑opportunity employer committed to a discrimination‑free workplace. Applicants must be able to pass a drug screening and prove U.S. employment eligibility.

• Apply combustion theory and electrical control/motor wiring knowledge.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance