Description

The Office & Facilities Supervisor ensures the smooth operation of the Customer Care Center in San Antonio by overseeing both office administration and property‑related functions. This hybrid role blends facilities oversight with administrative support to provide a safe, efficient and welcoming workplace for all associates.

In this position you will lead daily office operations, maintain facility standards, manage vendor relationships, support staff logistics, and oversee budgeting and safety initiatives to align with corporate standards and regulations.

• Supervise housekeeping, reception, maintenance, and general office operations.
• Coordinate office space renovations and associate moves with senior leadership.
• Manage service contracts and vendor relationships for office equipment.
• Collaborate with the landlord on parking and property operations matters.
• Ensure facility compliance with company standards and applicable regulations.
• Orient new associates, issue personal and visitor badges, and manage access.
• Participate in local and corporate health and safety initiatives.
• Process invoices and oversee the property operations budget.
• Maintain and replenish inventory for events, meetings, break rooms, and anticipate future supply needs.
• Ensure proper functioning of restrooms, break rooms, and other office equipment.
• Perform office errands, mail processing, and operate general office equipment.
• Provide administrative support including calendar management, travel arrangements, and event coordination.
• Prepare meeting materials, presentations, and documentation.
• Create and maintain databases, spreadsheets, and other files.
• Assist in planning site‑specific events, meetings, and special projects.

Requirements

Candidates must have at least a high school diploma (a bachelor’s degree is preferred) and a minimum of two years’ experience in facilities management or property operations. Strong attention to detail, organizational and communication skills, vendor contract management, and proficiency with Microsoft Office are essential.

• Minimum high school diploma or equivalent; bachelor’s degree preferred.
• At least two years of experience in facilities management or property operations.
• Strong attention to detail, organizational and communication skills.
• Ability to manage vendor contracts and prioritize initiatives effectively.
• Proficiency with Microsoft Office and familiarity with office management systems.

Benefits

AvalonBay offers comprehensive benefits—including health, dental, vision, 401(k) matching, paid time off, tuition reimbursement and an employee stock purchase plan—along with career growth opportunities, associate recognition programs, a 20 % discount on company apartments, and a culture built on integrity, caring and continuous improvement.

• Comprehensive health, dental, vision insurance and 401(k) with company match.
• Paid vacation, holidays, tuition reimbursement, and employee stock purchase plan.
• Opportunities for internal growth and promotion based on achievement.
• Associate recognition programs and a 20 % discount on AvalonBay apartment homes.

Training + Development

Interview process

Visa Sponsorship

Security clearance