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Service Delivery Coordinator
Arc Management Systems
Assists firms with certification, compliance, auditing and management systems to EN/ISO standards.
Coordinate planning and scheduling of drainage works and manage related admin tasks.
6d ago
Junior (1-3 years), Intermediate (4-7 years)
Full Time
Rayleigh, England, United Kingdom
Field
Company Size
8 Employees
Service Specialisms
CE Marking
ISO 9001 implementation
ISO 14001 implementation
OHSAS 18001 implementation
ISO/IEC 20000
ISO 22000
ISO 22301
ISO/IEC 27001
Sector Specialisms
Service
Retail
Food
Role
What you would be doing
Creating the monthly payment application and updating with completed work
Liaising with supervisors and work teams
Dealing with reactive & emergency call outs
Processing and inputting operatives wages for management approval
Ensuring that all works are delivered in a timely and professional manner
Planning and scheduling workloads for all planned and reactive crews
The company was established in 2009 to simplify certification and compliance for growing companies.
From quality audits to CE‑Marking machinery and building products, they guide clients across certification lifecycles.
They typically partner on manufacturing plants, engineering firms, construction projects, healthcare providers and hospitality groups.
Specialising in ISO 9001, ISO 14001, ISO 45001 systems, they build frameworks that drive safety and operational excellence.
Their CE‑Marking expertise spans machinery directives, low‑voltage equipment and construction products.
Often advising sole traders to multinationals, they tailor solutions to each organisation’s size and complexity.
Their integration of risk assessments, safety inspections and pre‑qualification audits sets them apart.
Culture + Values
Environment + Sustainability
99.5% waste diversion
Waste Management Achievement
Significantly reducing landfill contributions by diverting waste from construction projects.
73rd percentile ranking
EcoVadis Rating
Received a Silver Medal rating from EcoVadis, placing the company in the top 27% of assessed organizations globally.
Science Based Targets Initiative alignment
GHG Reduction Commitment
Committed to reducing emissions in line with the Paris Agreement through Science Based Targets (SBTi).
Net-zero emissions target
Carbon Neutral Commitment
Aiming to achieve net-zero emissions by offsetting unavoidable Scope 1 & 2 emissions annually since 2021.
Transitioned all offices to 100% renewable energy suppliers
Implemented Energy Management Systems and continual improvement strategy (since 2020)
Provided Eco Driver Training for all company vehicle drivers
Work with suppliers to minimise packaging waste and embodied carbon in purchased materials
Work with suppliers to develop Environmental Product Declarations (EPDs) to enable tracking, minimising, and offsetting scope 3 GHG emissions from purchased construction materials
Enrolled with Science Based Targets initiative (SBTi) and set/report GHG emissions reduction targets
Purchased certified carbon offsets for all Scope 1 & 2 emissions each year since 2021
Completed initial Carbon Disclosure Project (CDP) assessment in June 2023
Became a signatory of the Business in the Community Ireland Low Carbon Pledge
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